Dental Clinic Receptionist

Dental Receptionist/Assistant

About us

Friendly, modern dental practice located in Darling Square, in the heart of Sydney CBD city within minutes walk of Town Hall and Central train Stations. We pride ourselves on our immaculate presentation, integrity and care towards our patients and promoting a good team working environment. We provide high quality general and complex dental care. No experience required. We are looking for a friendly, personable personality who is motivated to self directed learning. They would be organized and reliable and have the capacity to individually problem solve. The successful candidate will be provided with training and opportunity for further career development.

Qualifications & experience

• No experience necessary, on the job training available
• Must have a good level of English literacy, speech and comprehension. The ability to speak Cantonese and/or Mandarin will be looked upon favorably
• Organised, efficient and able to work in a fast paced environment
• Able to think independently
• Confident, friendly and comfortable talking and communicating with new people, team members and patients
• Reliable, honest, trustworthy, punctual and professional
• Exceptional communication, interpersonal, team building and problem solving skills
• Experience with D4W and Xero will be looked upon favorably
• Attention to detail
• Outstanding work ethic
• Willingness to learn and develop
• Easy going personality
• Ability to use computers, scanner, social media, digital apps will be looked upon favourably

Tasks & responsibilities

• Maintain accurate and complete financial records clinic software and accounting software systems
• Track and send out lab work and receive lab work
• Training will be provided in the form of videos, reading material and on the job training. The successful candidate is expected to undertake self directed learning to upskill in order to be able to complete the tasks successfully that is required of this job
• Take payment, understand health insurance, take claims from health insurance
• General administration eg participating in correspondence, replying emails, replying social media, text, WeChat, rebook enquiries
• Assist with the dental assistance in equipment sterilization and lab duties
• Receive and send out postage and mail
• Unpack and mark off the stock and dental lab work that arrives by postage
• Contact patients (phone/text/email) with appointment reminders, to recall appointments and to confirm upcoming appointment
• Ordering stock
• Trouble shoot IT issues with the assistance of the IT support team
• Assist with the marketing manager in organising material required for marketing
• Opening and preparing the clinic in the morning
• Greet patients, answer patient enquiries
• Assist with social media which includes filming videos and basic editing on phone apps

Benefits

• On the job training
• Opportunity for growth and renumeration
• Friendly supportive team environment
• Clean, modern, central location close to public transport. 1 min walk from Paddy's market light rail station and 5-10 mins walk from Town Hall and Central Train stations
• Predictable and flexible work hours
• Ideally looking for a F/T or P/T position, casual positions also available by negotiation

We look forward to hearing from you!

Thank you for submitting an application and please note only successful candidates will be contacted for interview.