Dental Front Desk

Overview
Join a dynamic healthcare team as a Dental Front Desk Specialist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, insurance verification, and medical recordkeeping while providing exceptional customer service. Your expertise in dental terminology, medical billing, and office management will ensure smooth clinic operations and a positive patient experience. This paid position offers an exciting opportunity to contribute to a thriving dental practice dedicated to quality care and efficient administrative support.

Duties

• Greet patients warmly, verify their insurance coverage, and assist with new patient intake processes
• Schedule appointments accurately using dental practice management software open dental
• Verify insurance benefits, process claims, and handle collections efficiently
• Maintain and update patient records
• Answer multi-line phone systems with professionalism, practicing excellent phone etiquette and handling appointment rescheduling or inquiries
• Support office operations by filing documents, managing medical records, and performing clerical tasks such as typing reports and data entry with proficiency in Microsoft Office tools
• Assist with insurance verification procedures and coordinate care plans while adhering to HIPAA regulations for patient privacy and data security

Qualifications

• Proven experience in a dental office or medical administrative support role with familiarity in dental terminology and medical coding practices
• Strong computer skills with experience using dental practice management software opendental
• Knowledge of HIPAA compliance standards
• Excellent customer service skills combined with professional phone etiquette and effective communication abilities
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Prior clinic or healthcare office experience is preferred; familiarity with insurance verification, billing procedures, and medical records management is highly valued
• Strong organizational skills with the ability to review documentation accurately and support office management functions

Those without dental experience need not apply.

Pay: $20.00 - $22.00 per hour

Application Question(s):

• Do you have 1+ years of dental experience?

Work Location: In person