Dental Front Desk Receptionist

Job Overview

We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team! In this vital role, you will be the welcoming face of our practice, ensuring a smooth and positive experience for every patient from the moment they walk through the door. Your energetic approach and exceptional customer service skills will help foster a friendly environment while managing essential administrative tasks. This paid position offers an exciting opportunity to be at the heart of patient care coordination, appointment scheduling, and office operations.

Responsibilities

• Greet patients warmly and professionally, creating a welcoming atmosphere
• Manage patient check-in and check-out processes efficiently using Dentrix software.
• Schedule, reschedule, and confirm appointments while maintaining accurate calendar records
• Handle all phone communications with clarity, professionalism, and a helpful attitude
• Verify insurance information, process payments, and assist with health insurance inquiries in accordance with health regulation policies
• Maintain strict confidentiality of patient information in compliance with privacy laws and office policies
• Support medical administrative functions such as data entry, filing, and document management using Microsoft Office tools.

Qualifications

• Previous experience working in a dental office setting is a must.
• Strong knowledge of insurance breakdowns, treatment plan presentations and collection of payments.
• Proficiency in Microsoft Office applications (Word, Excel) and familiarity with patient management software.
• Excellent customer service skills with the ability to communicate clearly via phone and in person
• Basic understanding of medical terminology relevant to dental care is advantageous
• Skilled in typing quickly and accurately to support administrative tasks
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail

Join us to make a meaningful difference in patients’ lives by providing exceptional front desk support! We value energetic professionals who are committed to delivering outstanding service while supporting our mission of promoting oral health. This role offers an engaging work environment where your organizational skills and passion for healthcare can truly shine.

Pay: $20.00 - $25.00 per hour

Benefits:

• Paid time off

Work Location: In person