Dental Front Desk Receptionist

Overview

Join our dynamic dental practice as a Dental Front Desk Receptionist and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will manage patient scheduling, handle medical and dental administrative tasks, and ensure smooth communication between patients and clinical staff. Your enthusiasm and organizational skills will help foster a friendly, efficient environment where patients feel cared for and valued. This paid position offers an exciting opportunity to develop your career in healthcare administration while making a meaningful difference in patients’ lives.

Duties

• Greet patients warmly, verify their appointment details, and check in for scheduled visits with professionalism and care
• Manage patient scheduling using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks to optimize clinic flow
• Collect and process payments, including medical collections and insurance co-pays, ensuring accurate documentation in compliance with HIPAA regulations
• Review and update patient medical records, ensuring all documentation aligns with clinical confidentiality policies and health information management standards
• Coordinate with insurance providers, verifying coverage details, submitting claims, and managing billing processes using systems like Athenahealth or Meditech
• Answer incoming phone calls with excellent phone etiquette, providing information or redirecting inquiries efficiently
• Maintain organized filing of medical records, appointment logs, and other administrative documents while adhering to health information management protocols
• Assist with medical coding tasks such as CPT coding, ICD-9/10 coding, and documentation review to support accurate billing and care plans

Experience

• PRIOR EXPERIENCE WORKING IN A DENTAL FRONT OFFICE IS REQUIRED.
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is essential for efficient workflow management
• Experience with medical billing, coding (ICD-10/ICD-9), insurance claims processing, and Medicare/Medicaid procedures is highly desirable
• Proficiency in Microsoft Office Suite (Word, Excel) for administrative tasks and reporting purposes
• Bilingual abilities are a plus to effectively serve diverse patient populations
• Excellent customer service skills coupled with strong clerical experience to handle administrative support confidently
• Knowledge of health insurance policies, clinical confidentiality policies, and medical terminology ensures compliance and accuracy in all interactions
• Demonstrated ability to multitask efficiently while maintaining attention to detail in a fast-paced environment

Join us as a Dental Front Desk Receptionist where your proactive attitude and dedication will help us deliver exceptional patient care. We’re committed to supporting your growth through comprehensive training and a collaborative team environment. This paid role is your stepping stone into the rewarding world of healthcare administration!

Pay: $19.00 - $23.00 per hour

Expected hours: No more than 15.0 per week

Benefits:

• Dental insurance
• Employee discount

Work Location: In person