Dental Front Office Coordinator

Join the Team at Diamond Smiles Dental!

Diamond Smiles Dental is looking for a friendly, organised, and motivated Dental Front Office Coordinator to join our team.

We are passionate about providing quality dental care and creating a welcoming, positive experience for every patient. We are seeking someone with excellent communication skills, a strong eye for detail, and a genuine passion for patient service to help coordinate the daily operations of our practice.

About the Role

As our Dental Front Office Coordinator, you will be the first point of contact for our patients and an essential part of ensuring the practice runs smoothly. You will work closely with our dentists and dental team to deliver an exceptional patient experience while managing front office administration and appointment coordination.

Key Responsibilities

• Welcome patients and provide a friendly, professional first impression.
• Manage appointments, confirmations, cancellations, and patient recalls.
• Answer phone calls, emails, and patient enquiries.
• Coordinate patient check-in and check-out.
• Process payments and private health fund claims.
• Discuss treatment plans, fees, and payment options with patients.
• Maintain accurate patient records and uphold strict confidentiality.
• Coordinate appointment schedules and help optimise the daily diary.
• Liaise with dentists, dental assistants, specialists, and laboratories as required.
• Assist with general administration, invoicing, and daily front office tasks.
• Contribute to a positive, supportive, and professional team environment.

About You

The ideal candidate will have:

• Previous experience in dental reception or administration, preferably in a dental practice.
• Excellent verbal and written communication skills.
• A warm, professional, and patient-focused approach.
• Strong organisational skills and the ability to multitask.
• Confidence using computers and practice management software.
• Attention to detail and the ability to work efficiently in a busy environment.
• A proactive attitude and a willingness to learn.
• A strong commitment to patient confidentiality and customer service.

Experience with dental software and private health fund claiming will be highly regarded.

Why Join Diamond Smiles Dental?

• Be part of a friendly and supportive dental team.
• Work in a professional, patient-focused environment.
• Develop your skills and grow your career in dental administration.
• Enjoy a varied role where your contribution makes a real difference.
• Receive competitive remuneration based on your experience.

How to Apply

If you are passionate about patient care, enjoy working with people, and have the organisational skills to keep a busy dental practice running smoothly, we would love to hear from you!

Please submit your resume and a brief cover letter through Indeed, outlining your experience and why you would be a great addition to Diamond Smiles Dental.

We look forward to welcoming the right person to our team!

Pay: $30.00 – $34.00 per hour

Work Location: In person