Dental Insurance Coordinator

Job Summary

We are seeking a dedicated and detail-oriented Dental Insurance Coordinator to join our dynamic dental practice team. In this vital role, you will manage all aspects of dental insurance processing, taking care of unpaid claims, Aging report, ensuring seamless communication between patients, insurance providers, and our clinical staff. Your expertise will help optimize reimbursement processes, verify patient coverage, and uphold the highest standards of confidentiality and accuracy. This position offers an exciting opportunity to contribute to a positive patient experience while maintaining efficient office operations.

Responsibilities

• Verify patient insurance coverage and eligibility using electronic health records (EHR) systems and insurance portals.
• Accurately code dental procedures using CPT (Current Procedural Terminology) codes and ICD (International Classification of Diseases) codes, including ICD-9 and ICD-10 classifications.
• Review medical records and dental charts to ensure proper documentation aligns with clinical confidentiality policies and coding standards.
• Process claims submissions, follow up on unpaid or denied claims, and resolve billing discrepancies efficiently.
• Maintain up-to-date knowledge of health insurance policies, managed care plans, and insurance verification procedures to ensure compliance.
• Provide exceptional customer service by addressing patient inquiries related to insurance benefits, coverage limits, and billing concerns with professionalism and clarity.
• Ensure compliance with HIPAA regulations during all aspects of medical records management and communication.
• Utilize Microsoft Office tools to generate reports, track claims status, and organize documentation systematically.
• Collaborate with clinical staff to ensure accurate medical terminology usage and proper documentation in electronic health records (EHR).Experience
• Prior experience working in a medical or dental office environment is required, with a strong understanding of medical terminology and clinical confidentiality policies.
• Demonstrated proficiency in medical coding (CPT, ICD-9, ICD-10), medical billing, and insurance verification processes.
• Familiarity with health insurance policies, managed care plans, and the requirements for insurance prior authorization is essential.
• Experience with Electronic Health Records (EHR) or Electronic Medical Records (EMR) systems is highly preferred.
• Strong knowledge of HIPAA regulations to ensure patient privacy and data security are maintained at all times.
• Excellent customer service skills combined with effective communication abilities to assist patients confidently through their insurance questions or concerns.
• Proficiency in Microsoft Office applications for record keeping, reporting, and correspondence purposes is necessary.Join us in delivering outstanding dental care by ensuring smooth insurance operations that support our patients’ needs!

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person