Beautiful smiles by Dr. Jill Bussey
Dental Insurance Coordinator
18 hours ago
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Important information
Contract type:
Permanent
Salary:
$21 – $24 / hour
Location:
Richmond, VA, USA
Work mode:
Onsite
Published on:
27 October 2026
What they need
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Dental Insurance Coordinator. As a Dental Insurance Coordinator, you will play a crucial role in ensuring the smooth operation of our Dental office and providing excellent customer service to our patients. If you have a strong background in Dental records, insurance verification, sending Pre-Determinations, being able to read EOB's, scheduling production, presenting treatment plans, along with exceptional communication skills, we encourage you to apply.
Responsibilities:
- Scheduling production and meeting monthly goals
- Verify insurance coverage and obtain necessary authorizations for procedures
- Collect patient information and update electronic dental records
- Assist with dental coding and billing processes
- Coordinate referrals to other dental providers as needed
- Answer phone calls and respond to patient inquiries in a professional and timely manner
-Present treatment plans to patients
- Maintain confidentiality of patient information according to HIPAA regulations
- Collaborate with dental professionals to ensure efficient patient care
Requirements:
At least 3 years of experience in the dental field
Previous experience working in a dental office or similar healthcare setting
Proficiency in dental terminology and dental billing procedures
Strong attention to detail and accuracy in data entry and record keeping
Excellent communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Familiarity with Dentrix
Knowledge of dental collection processes is a plus
If you are looking for an opportunity to contribute to a dynamic dental team while utilizing your skills in dental records and billing, we would love to hear from you. Apply today!
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Application Question(s):
- How would you calculate a patient's estimated copay for a crown? If they have Delta Dental, which we're in network with
- Are you familiar with CareCredit?
- How do you deal with a patient who has anxiety when they enter the office?
- When a new patient calls, what would you collect from the patient to verify their insurance benefits?
Work Location: In person
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