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Dental Insurance Coordinator

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Onsite

Dental Insurance Coordinator

Beautiful smiles by Dr. Jill Bussey

Dental Insurance Coordinator

18 hours ago

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Important information


Contract type:

Permanent

Salary:

$21 – $24 / hour

Location:

Richmond, VA, USA

Work mode:

Onsite

Published on:

27 October 2026

What they need


Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Dental Insurance Coordinator. As a Dental Insurance Coordinator, you will play a crucial role in ensuring the smooth operation of our Dental office and providing excellent customer service to our patients. If you have a strong background in Dental records, insurance verification, sending Pre-Determinations, being able to read EOB's, scheduling production, presenting treatment plans, along with exceptional communication skills, we encourage you to apply.

Responsibilities:

  • Scheduling production and meeting monthly goals
  • Verify insurance coverage and obtain necessary authorizations for procedures
  • Collect patient information and update electronic dental records
  • Assist with dental coding and billing processes
  • Coordinate referrals to other dental providers as needed
  • Answer phone calls and respond to patient inquiries in a professional and timely manner

-Present treatment plans to patients

  • Maintain confidentiality of patient information according to HIPAA regulations
  • Collaborate with dental professionals to ensure efficient patient care

Requirements:

  • At least 3 years of experience in the dental field

  • Previous experience working in a dental office or similar healthcare setting

  • Proficiency in dental terminology and dental billing procedures

  • Strong attention to detail and accuracy in data entry and record keeping

  • Excellent communication skills, both verbal and written

  • Ability to multitask and prioritize tasks effectively

  • Familiarity with Dentrix

  • Knowledge of dental collection processes is a plus

  • If you are looking for an opportunity to contribute to a dynamic dental team while utilizing your skills in dental records and billing, we would love to hear from you. Apply today!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Application Question(s):

  • How would you calculate a patient's estimated copay for a crown? If they have Delta Dental, which we're in network with
  • Are you familiar with CareCredit?
  • How do you deal with a patient who has anxiety when they enter the office?
  • When a new patient calls, what would you collect from the patient to verify their insurance benefits?

Work Location: In person

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