Caterpillar Dental
Dental insurance/Billing
3 days ago
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Important information
Contract type:
Permanent
Salary:
$17 – $29 / hour
Location:
West Babylon, NY, USA
Work mode:
Onsite
Published on:
24 October 2026
What they need
We are seeking a highly organized and detail-oriented individual to join our dental practice as a Dental Billing and Insurance Coordinator. As the Dental Billing and Insurance Coordinator, you will play a critical role in ensuring accurate and timely billing processes, managing insurance claims, and maximizing revenue for our practice. Your primary responsibility will be to handle all aspects of dental billing and insurance, including verifying insurance coverage, submitting claims, following up on outstanding payments, and resolving any insurance-related issues. The ideal candidate will have excellent communication skills, a strong understanding of dental insurance policies and procedures, and the ability to work efficiently in a fast-paced environment.
Responsibilities:
- Verify dental insurance coverage for patients and ensure accurate information is recorded in patient records.
- Assist patients with understanding their insurance benefits, coverage, and co-pays.
- Submit dental insurance claims electronically or by mail, ensuring accuracy and completeness of all required information.
- Follow up on outstanding insurance claims, denials, and appeals to ensure timely payment.
- Investigate and resolve any billing or insurance-related issues, including claim rejections and discrepancies.
- Maintain accurate and up-to-date patient records related to insurance information and billing transactions.
- Provide clear and detailed explanations to patients regarding their billing statements and any outstanding balances.
- Collaborate with the dental team to coordinate treatment plans and insurance coverage.
- Stay updated on the latest changes in dental insurance policies, procedures, and coding guidelines.
- Work closely with insurance companies to negotiate and resolve any payment disputes or discrepancies.
- Assist with financial arrangements, including setting up payment plans and discussing financial options with patients.
- Provide exceptional customer service by addressing patient inquiries and concerns related to billing and insurance matters.
Qualifications:
- High school diploma or equivalent; additional certification in dental billing and coding is a plus.
- Proven experience as a Dental Billing and Insurance Coordinator or similar role in a dental or medical setting.
- In-depth knowledge of dental insurance policies, procedures, and billing guidelines.
- Proficient in dental coding systems (e.g., CDT, CPT, ICD-10).
- Familiarity with dental practice management software and electronic claims submission.
- Strong analytical skills with attention to detail to ensure accuracy in billing and claims processing.
- Excellent communication and interpersonal skills to interact effectively with patients, insurance companies, and the dental team.
- Ability to multitask and prioritize workload in a fast-paced environment.
- Problem-solving and negotiation skills to resolve insurance-related issues.
- Knowledge of HIPAA regulations and patient privacy guidelines.
- Proficiency in using standard office software (e.g., MS Excel, Word) and ability to learn new software systems quickly.
As a Dental Billing and Insurance Coordinator, you will contribute to the smooth operation of our dental practice by managing billing processes and insurance claims efficiently. Your expertise in dental insurance policies, strong organizational skills, and attention to detail will ensure accurate billing and maximize revenue for our practice. Join our team and help us provide exceptional dental care to our patients while ensuring seamless administrative processes.
Job Type: Full-time
Pay: $17.00 - $29.00 per hour
Benefits:
- Paid time off
Work Location: In person
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