Dental Manager

Our office looking for an experienced, motivated, and results-driven Dental Office Manager to help lead our growing dental practice.

We are seeking someone who is not only experienced with dental office operations, but who is also comfortable with PPO insurance, case presentation, patient conversion, scheduling, and team leadership.

Key Responsibilities

• Manage the daily operations of the dental office and lead the front-office team.
• Strong understanding of PPO dental insurance, including eligibility, benefits, estimates, claims, pre-authorizations, and patient financial responsibility.
• Present treatment plans clearly and confidently to patients.
• Strong ability to close treatment cases, especially higher-value treatment plans.
• Discuss financing and payment options with patients and help overcome financial objections.
• Follow up with unscheduled treatment and help convert patients into scheduled appointments.
• Manage incoming phone calls, new-patient inquiries, and scheduling.
• Respond quickly and professionally to marketing leads and track them through consultation and scheduling.
• Maintain a productive schedule and minimize cancellations and open chair time.
• Lead, motivate, and hold the team accountable for excellent patient service and office performance.
• Help establish efficient systems and workflows as the practice grows.
• Work closely with the doctors to achieve production, collection, scheduling, and patient-conversion goals.

Qualifications

• Dental office management experience strongly preferred.
• Strong experience working with PPO dental insurance plans.
• Proven experience with treatment coordination and case acceptance.
• Excellent communication and sales skills while maintaining a patient-centered approach.
• Strong phone and scheduling skills.
• Comfortable discussing larger treatment plans and financial arrangements.
• Leadership experience and ability to manage a dental team.
• Organized, dependable, professional, and able to multitask.
• Experience with implant and full-arch/All-on-X case coordination is a major plus.

What We’re Looking For

We want a manager who takes ownership of the practice and understands that a successful dental office requires both excellent patient care and strong business systems. The ideal candidate knows how to lead the floor, keep the schedule productive, convert new-patient opportunities, increase case acceptance, and create an excellent patient experience.

Compensation: Competitive and based on experience. Performance-based incentives/bonuses may be available.

Location: Park Ridge, Illinois

If you are an experienced dental manager who enjoys building a team, working with patients, and helping a growing practice succeed, we would love to hear from you.

Pay: $25.00 - $32.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person