Dental Office Manager

Pediatric Dentistry and Orthodontics is seeking an experienced Office Manager to oversee the daily operations of our patient-focused dental practice. You’ll be joining an experienced team in a well-established practice with strong systems and operational support already in place.

This role plays a key leadership position within the practice and works closely with providers and leadership to support schedule efficiency, case acceptance, and overall practice performance.

Prior experience managing a dental office is required.

Responsibilities

• Oversee day-to-day operations of the dental office to ensure an organized, efficient, and patient-centered environment

• Lead and support front office and administrative team members while fostering a positive, collaborative team culture

• Manage and optimize the provider schedule to support productivity, efficient patient flow, and a positive patient experience

• Responsible for insurance verification, billing processes, and patient financial communication to ensure accuracy and clarity

• Run and review key practice reports to monitor scheduling efficiency, production, collections, and overall office performance

• Review and confirm employee timecards, hours worked, and PTO to ensure accurate payroll submission

• Support treatment plan presentation and case acceptance through effective patient communication, financial coordination, and scheduling follow-through

• Collaborate closely with providers and leadership to support practice goals, patient satisfaction, and overall office performance

• Participate in weekly and monthly meetings to collaborate with leadership and stay aligned on KPI’s

• Perform other duties and responsibilities as assigned by management

Full-time Benefits

We recognize that taking care of our team is just as important as taking care of our patients. That’s why we offer a comprehensive benefits package, including:

• Health insurance starting on your first day of employment

• Vision insurance

• Paid vacation time

• Paid holidays

• Paid sick time

• Dental and orthodontic benefits

• 401(k) retirement plan with employer contribution

• Consistent, set schedule

• Prior Dental Office Manager experience required

• Hands-on experience with dental insurance processes, billing, and patient financial coordination

• Proven ability to lead and support administrative teams in a fast-paced dental practice environment

• Experience managing HR-related matters within the office

• Strong organizational, communication, and problem-solving skills

• Experience managing provider schedules and supporting efficient patient flow

• Ability to review and interpret practice performance reports including production, collections, and scheduling metrics

• Experience with dental practice management software preferred