Dental Operations Manager

Join us to drive excellent patient experience, operational excellence, and contribute to a thriving dental environment where excellent patient satisfaction and team efficiency are prioritized.

Aligned with the vision and core values of the organization, seeking a dynamic, "boots on the ground" and strategic Dental Operations Manager to work with and grow and develop our dental management team and practice operations .

This role is vital with ensuring consistent practice procedures and operations, exceptional patient care, and compliance with dental and safety rules and regulations.

Are you the ideal candidate who possesses successful experience in a multi-location dental practice/office environment - practice operations procedures, staff management, leadership, growth and development, positive financial management, exceptional patient care, and administrative tasks? We would love to hear from you.

Essential Functions

• Aligned with the organizational Mission, "To give people a better quality of life, the ability to smile with confidence, and enable them to have better overall health by improving their oral health
• Also aligned with the organizational Core Values, " We are ethical, We are engaged, We are a systems based office, We are team players, We always act for the greater good, We are positive people, We understand & practice stewardship, and We are results oriented
• Working with practice management, oversee daily practice operations, ensuring smooth and consistent workflow and optimal patient experience
• Manage fiscal responsibilities including budgeting, financial management, billing, and cost control
• Supervise office management team.
• Ensure compliance with dental, safety, and employment laws and regulations.
• Oversee digital medical records management
• Implement and monitor office policies and procedures related to patient management software, medical administrative support, and healthcare practice management
• Maintain knowledge of dental, safety, and employment regulation policies to ensure practice adherence to all legal requirements
• Utilize computerized tools for development, emailing, reporting, scheduling, and other communication and administrative purposes
• Foster a culture of excellent customer service by addressing patient concerns promptly and professionally

Requirements

• Proven successful experience in multi-location dental practice office management with supervisory responsibilities
• Strong background in fiscal management, budgeting, medical billing, and financial oversight within a dental practice setting
• True passion for the dental field and industry
• Extensive knowledge of dental computer systems with proficiency in managing electronic health records systems
• Familiarity with dental terminology, dental records handling, HIPAA compliance, and health and safety regulation policies and procedures
• Demonstrated ability to manage teams effectively in a fast-paced dental environment
• Excellent managerial communication skills combined with strong customer service orientation
• Empowering leader
• Proficiency in Microsoft Office Suite and Google products for administrative tasks
• Ability to adapt quickly to new technologies and healthcare regulations while maintaining high standards of practice operations
• Must be fluent in reading, writing, and speaking the English language
• Ability to work in person in Hudsonville and travel to practice locations approximately 50% of the time

Join us as a Dental Operations Manager to lead our team and practices towards operational excellence while delivering outstanding patient care. Your expertise will help shape a positive environment where both staff growth and patient satisfaction thrive!

MI Smiles Dental is proud to be and Equal Opportunity Employer.

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dental : 3 years (Required)

Language:

• English (Required)

Ability to Commute:

• Hudsonville, MI 49426 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person