Dental Practice Manager

About the Role

Working closely with ownership, our dentists and clinical team, the Practice Operations Manager will oversee the administrative and operational functions of the practice and help drive continued improvement and growth.

This is more than a front-office management role. We’re looking for someone who can lead a team, establish accountability, improve processes and turn operational challenges into solutions.

What we offer

• Competitive salary.
• Health benefits
• Relocation assistance up to $20,000, including moving expenses reimbursement and retention bonuses, and temporary house allowance.

Key Responsibilities

• Lead, coach and develop the administrative team
• Establish clear expectations, accountability and performance standards
• Oversee day-to-day practice operations and administrative workflows
• Monitor scheduling, cancellations and appointment utilization
• Ensure schedule gaps are proactively addressed
• Oversee accounts receivable and collection processes
• Ensure appropriate collection activity and documentation
• Support an exceptional patient experience
• Oversee front-office payment, deposit and administrative procedures
• Develop and maintain protocols and efficient office systems
• Support the effective use of Dentrix and other practice technology
• Identify opportunities to improve efficiency, communication and practice performance
• Work closely with ownership and the clinical team on operational priorities

What We’re Looking For

We’re looking for someone with:

• Experience managing a dental practice, dental office or comparable healthcare operation
• Strong leadership and people-management skills
• Excellent communication and organizational abilities
• Confidence addressing performance and accountability issues
• Strong problem-solving and decision-making skills
• Experience with scheduling, AR and dental office administration
• A proactive, hands-on approach to management
• Experience with dental practice-management software
• Dentrix experience is an asset
• QuickBooks Online experience is an asset

The Right Person

You are someone who takes ownership.

You don’t simply identify a problem—you understand it, develop a solution, involve the right people and follow through.

You are comfortable leading people, setting expectations and having difficult conversations when necessary. You understand that a successful practice requires both excellent patient care and strong business operations.

Why Sunset Country Dental?

This is an opportunity to have a meaningful impact on an established practice while helping shape its next stage of growth.

You’ll have the opportunity to:

• Lead and develop a growing administrative team
• Strengthen practice systems and processes
• Improve operational performance
• Work closely with dentists and clinical leadership
• Make a visible impact on patient and team experience

Located in Northwestern Ontario, Dryden offers an exceptional lifestyle for those who enjoy fishing, boating, hiking, skiing, snowboarding and the outdoors, combined with the benefits of a close-knit community.

Interested?

If you’re an experienced dental or healthcare operations leader who is ready to take ownership and make a meaningful impact, we’d love to hear from you.

Please send your resume and a brief cover letter outlining your management experience and why this opportunity interests you.

Location: Dryden, Ontario

Position: Full-Time Practice Operations Manager

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $73,000.00-$80,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance

Ability to commute/relocate:

• Dryden, ON: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Licence/Certification:

• ODHA Licensed (required)

Work Location: In person