Dental practice sales and admin representative

Company Overview

Cyncoed Dental Practice is a well-established dental clinic with over 30 years of dedicated service. Recently relocating to a brand new premises, we focus on providing comprehensive preventative and cosmetic dental treatments, including specialist services. Our mission is to enhance patient experience and comfort, placing patients at the heart of everything we do.

Job Overview

We are seeking an energetic and detail-oriented Dental Practice Sales and Admin Representative to join our dynamic team. In this role, you will drive new business opportunities, manage client relationships, and support administrative functions within our practice. Your proactive approach will help us grow our patient base while ensuring smooth daily operations.

Duties

• Develop and implement strategies to attract new patients and dental practices through sales efforts
• Conduct negotiations with potential clients to promote our dental services and partnership opportunities
• Manage appointment scheduling, patient records, and administrative correspondence efficiently
• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships
• Utilize IT systems to track sales activities, update records, and generate reports for management
• Coordinate with the clinical team to ensure seamless communication between sales initiatives and patient care
• Drive community engagement efforts to increase practice visibility and reputation
• Assist the Practice manager and lead receptionist with clinical leads and enquiries.

Requirements

Dental experience desired.

• Proven experience in sales, customer service, or administrative roles within Dental practice.
• Strong negotiation skills with the ability to influence and build rapport with clients and partners
• Excellent communication skills in English, both verbal and written
• Proficiency in IT systems, including EXACT software, MS Office suite, and data management tools
• Exceptional time management and organizational skills to prioritize tasks effectively
• Ability to work independently while collaborating within a team environment

Join us in shaping the future of dental care by combining your sales expertise with outstanding administrative support. We value motivated individuals eager to make a positive impact on our practice’s growth while delivering top-tier service to our patients.

Expected hours: No more than 24.0 per week

Work Location: In person