Dental Reception

Job Location: Wentworth Point, NSW – Sydney

Start Date: Early to mid-October 2026

Employment Type: Casual, with the potential to transition to permanent full-time employment upon successful completion of the probation period.

Working Hours:

• 2–3 days per week for the first 3–4 months
• Opportunity to increase to permanent full-time hours following successful probation

Experience:

• Minimum 1 year of experience in the medical or dental industry is preferred, but not essential.
• Previous experience in a dental reception or healthcare environment will be highly regarded.

Visa / Work Rights:

• No visa restrictions
• Applicants must have unrestricted work rights and be eligible to work up to 38 hours per week in Australia.

Career Development:

• Clear opportunities for further training, development, and promotion within the practice based on performance and experience.

About the role

Boon Dental is seeking a Dental Reception professional to join our team on a casual basis at our Wentworth Point, NSW location. This is a dynamic front-of-house role that forms the cornerstone of our patient experience. As our first point of contact, you will be responsible for creating a welcoming and professional environment whilst managing the administrative operations of our busy dental practice. This position is vital to ensuring smooth daily operations and maintaining the high standards of service that define Boon Dental.

Key responsibilities

• Greeting patients with a warm, professional demeanour and ensuring they feel welcomed and valued
• Managing appointment scheduling, confirmations and rescheduling to maximise practice efficiency
• Processing patient payments and handling cash, card and digital transactions accurately
• Maintaining patient records and ensuring all documentation is completed accurately and confidentially
• Answering telephone enquiries promptly and professionally, directing calls appropriately
• Managing patient check-in and check-out procedures
• Assisting with general administrative duties including filing, data entry and correspondence
• Communicating effectively with clinical and administrative staff to support seamless practice operations
• Maintaining a clean, organised, and hygienic workplace.
• Supporting the practice with other duties as required, including but not limited to sterilisation.

What we're looking for

• Experience working in a reception, administration or customer service role, preferably in a healthcare setting
• Excellent communication and interpersonal skills with the ability to interact professionally with diverse patients
• Proficiency with computer systems, dental practice management software and Microsoft Office applications
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
• Attention to detail and commitment to maintaining accurate records and documentation
• Reliability and flexibility, with the ability to adapt to the demands of a busy practice environment
• A calm demeanour and problem-solving approach when managing patient concerns
• Understanding of patient confidentiality and compliance with privacy legislation
• Ability to work independently and as part of a collaborative team
• Relevant qualifications such as a Certificate III in Dental Assisting or similar would be advantageous but not essential

About us

Boon Dental is a modern, patient-focused dental practice located in Wentworth Point, NSW. We are committed to providing high-quality, compassionate dental care to our community using contemporary techniques and equipment. Our practice values excellence, integrity and patient satisfaction, with a team that is dedicated to ensuring every patient receives the best possible care and experience. At Boon Dental, we believe in creating a welcoming, professional environment where both patients and staff can thrive.

Apply now

If you are an enthusiastic and professional individual ready to make a positive impression as part of our reception team, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for the Boon Dental team.