Dental reception/biller

We are seeking a highly organized, experienced Dental Front Office Receptionist to join our small, patient centered, single doctor private practice. The ideal candidate must have at least 2 years of experience handling dental insurance claims and be confident managing the financial and administrative side of a busy dental office.

This position is critical to ensuring smooth daily operations and delivering an exceptional patient experience from the first phone call to final payment.

Key Responsibilities:

• Greet and check in patients in a professional and friendly manner
• Schedule and confirm appointments efficiently
• Verify dental insurance benefits and eligibility before patient arrives
• Submit, track, and follow up on dental insurance claims
• Post insurance payments and patient payments accurately
• Present treatment plans and discuss financial arrangements
• Manage accounts receivable and outstanding claims
• Maintain accurate patient records
• Answer phones and respond to patient inquiries in a timely manner

Qualifications:

• Minimum 2 years of dental front office experience required
• Strong knowledge of dental insurance plans, PPOs and claim processing
• Experience with claim submission, follow-ups, and resolving denials
• Proficiency in dental practice management software (Softdent/Carestream preferred)
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment

What We Offer:

• Competitive compensation based on experience
• Supportive and professional team environment
• Paid time off
• Pension plan
• Paid vacation

We are looking for someone dependable, detail-oriented, and confident in managing insurance and patient financial accounts. If you take pride in keeping the front office running smoothly, we would love to meet you.

Job Type: Full-time

Work Location: In person

Pay: $23.00 - $27.00 per hour based on experience