Dental Receptionist

About Cornerstone Health

At Cornerstone Health we’re motivated to make a difference: To provide quality healthcare for all Australians. We put patients at the heart of everything we do, providing a quality primary healthcare service where and when it’s needed most.

We operate 15 large-scale medical centres in Sydney, Melbourne, Brisbane and on the Gold Coast supporting over 2 million patients annually. Our medical centres offer general practice, dental, radiology, telehealth, pharmacy, pathology, allied health and specialists – all under one roof.

We’re a growing, purpose-driven organisation that values collaboration, innovation, and continuous improvement.

About the Role

An exciting opportunity exists for a Dental Receptionist to join our Our Medical team.

In this role, you will be the first point of contact for patients and play a key role in delivering an outstanding customer experience. You will be responsible for a range of administrative and reception duties that support the smooth and efficient operation of the dental clinic.

Key Responsibilities

·         Deliver exceptional customer service as the first point of contact for patients

·         Manage patient enquiries, appointments, records, payments and re-bookings

·         Support dentists and the clinical team with administrative tasks

·         Order stock and coordinate supplies for the clinic

·         Ensure the reception and clinic areas are well presented, organised, and welcoming

·         Communicate effectively with dentists, dental assistants, patients, and suppliers

·         Contribute to a collaborative and positive team environment

·         A commitment to building a collegial team, always operating in a constructive and co-operative manner

·         A genuine interest in helping people access better oral healthcare

About You

You are a friendly, organised, and customer-focused professional who enjoys working in a fast-paced healthcare environment.

You will bring:

·         Exceptional customer service skills with a patient-first mindset

·         Previous experience in dental administration (preferred)

·         Experience with patient management systems (Dental4Windows highly regarded)

·         Strong time management and prioritisation skills

·         Excellent communication skills, with the ability to engage a wide range of stakeholders

·         A collaborative and team-oriented approach

·         A genuine passion for helping people access better oral healthcare

Why Join Cornerstone Health?

·         A friendly and collaborative team environment

·         Ongoing training and career development opportunities

·         Competitive remuneration

·         Support from an experienced and engaged management team

How to Apply

If you’re committed to delivering exceptional customer service and have a passion for the dental industry, we’d love to hear from you. Apply via Seek today.