Dental Receptionist

Job Summary

We are seeking a dynamic and friendly Dental Receptionist to join our team at Omnicare Dental Centre! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations. Your energy and organizational skills will help create a welcoming environment, streamline appointment scheduling, and ensure smooth communication between patients and the dental team. This paid position offers an exciting opportunity to be part of a caring practice dedicated to improving oral health and patient experience.

Responsibilities

• Greet patients warmly and professionally upon arrival, creating a positive first impression.
• Schedule, reschedule, and confirm patient appointments using dental practice management software Tracker.
• Manage multi-line phone systems efficiently to answer inquiries, provide information, and direct calls appropriately.
• Verify patient insurance details, process payments, and handle billing procedures accurately.
• Maintain organized electronic medical records (EMRs) and ensure all patient information is up-to-date and confidential.
• Assist with administrative tasks including filing, faxing, and correspondence to support daily office operations.
• Communicate effectively with patients regarding appointment reminders, treatment plans, and follow-up care.

Requirements

• Prior experience as a dental receptionist or in a medical office setting is highly preferred.
• Prior experience with Tracker preferred but not required.
• Strong knowledge of medical terminology relevant to dental care.
• Excellent organizational skills with attention to detail in managing electronic medical records and office documentation.
• Ability to handle multi-line phone systems confidently while maintaining professionalism under pressure.
• Previous experience working in a fast-paced office environment with administrative responsibilities.
• Familiarity with electronic medical records (EMRs) systems and office equipment is a plus.

Join us in delivering outstanding patient care through efficient front desk operations! This role offers the chance to work in a supportive environment where your skills make a real difference in people’s lives. We value energetic professionals who thrive on helping others and are committed to continuous improvement in dental health services.

Pay: $22.00-$27.00 per hour

Work Location: In person