Dental Receptionist

Overview

Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for a positive patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth clinic operations. Your enthusiasm and organizational skills will contribute to a friendly environment that promotes excellent dental care and patient satisfaction. This paid position offers an exciting opportunity to be part of a professional healthcare setting dedicated to improving oral health.

Duties

• Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk through the door
• Schedule appointments efficiently using electronic scheduling systems
• Verify patient insurance information, process payments, and handle medical collections with accuracy and confidentiality
• Manage electronic health records (EHR) systems to update patient information and ensure compliance with HIPAA regulations
• Assist with medical billing and coding processes
• Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and managing appointment reminders
• Maintain organized medical records and ensure all documentation aligns with clinical confidentiality policies

Skills

• Proven experience in medical administrative support within a dental or clinical setting with strong clerical skills
• Proficiency in Dentrix; familiarity with electronic health records management is essential
• Knowledge of health insurance procedures including medical billing, care plans, and insurance verification processes
• Ability to perform accurate 10-key typing and data entry swiftly while maintaining attention to detail
• Excellent customer service skills with bilingual capabilities preferred to serve diverse patient populations effectively
• Strong understanding of medical terminology, clinical confidentiality policies, and HIPAA compliance standards
• Competent in Microsoft Office applications for documentation review and communication purposes
• Effective communication skills for phone interactions and patient engagement in a fast-paced environment
• Demonstrated ability to manage multiple tasks efficiently while maintaining professionalism and accuracy

Join us in delivering exceptional dental care by providing outstanding administrative support! Your dedication will help create a seamless experience for every patient while supporting our mission to promote oral health excellence.

Pay: $18.00 - $30.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Work Location: In person