Dental Receptionist

About the Role:

Our dental practice is seeking a Dental Receptionist to welcome patients, manage appointments, and support clear communication between the front desk and clinical team.

You will help patients feel comfortable from their first phone call through their visit. This role is suited to someone who is organized, dependable, and able to handle several administrative tasks while remaining attentive and courteous.

Responsibilities:

• Welcome patients and assist with check-in and check-out procedures.
• Schedule, confirm, cancel, and reschedule appointments according to office guidelines.
• Answer incoming calls and respond to routine questions about appointments and office procedures.
• Collect and update patient contact information and verify that required forms are complete.
• Communicate arrival times, delays, and scheduling changes to the clinical team.
• Help maintain an organized appointment schedule and follow up on available openings as directed.
• Route questions about symptoms, treatment, or clinical urgency to the appropriate licensed professional.
• Direct insurance and billing questions to the responsible staff member when needed.
• Maintain accurate administrative records and handle patient information confidentially.
• Keep the reception area clean, organized, and welcoming.
• Assist with routine office tasks and support coworkers during busy periods.
• Follow office policies, privacy requirements, and applicable health and safety procedures.

Qualifications:

• Strong telephone etiquette and clear verbal and written communication.
• Good computer skills and the ability to learn scheduling and dental office software.
• Attention to detail when entering information and managing appointments.
• Ability to prioritize tasks and remain calm during interruptions.
• A friendly, respectful approach to patients and coworkers.
• Reliable attendance and strong organizational skills.
• Understanding of the importance of patient confidentiality and workplace safety.

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person