Dental Receptionist

Job Overview

Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for a positive patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth clinic operations. Your proactive attitude and excellent communication skills will help foster a friendly environment that encourages patient trust and satisfaction. This paid position offers an exciting opportunity to develop your administrative skills within a supportive healthcare setting.

Responsibilities

• Greet patients warmly and professionally upon arrival, creating a welcoming atmosphere.
• Schedule, confirm, and reschedule patient appointments efficiently using our practice management software.
• Manage patient check-in and check-out processes with accuracy and attention to detail.
• Handle incoming calls promptly, providing information and directing inquiries appropriately.
• Maintain organized patient records, insurance information, and billing documentation.
• Assist with administrative tasks such as filing, data entry, and correspondence to support daily clinic operations.
• Coordinate with dental staff to ensure timely flow of patient care and appointment scheduling.

Experience

• Previous office experience or administrative experience is preferred but not required; we value enthusiasm and a willingness to learn.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills to interact confidently with patients and team members.
• Proficiency in using office software such as Microsoft Office Suite or practice management systems.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

We are patient-focused dental practice in Glasgow looking for an organized and friendly Dental Receptionist to join our team. The ideal candidate will be the welcoming face of our clinic, ensuring our patients receive top-tier care from the moment they call or walk through the door. Prior experience using Software for Dentists (SFD) is highly desirable for this role.

Pay: From £14.00 per hour

Work Location: In person