Dental Receptionist

Job Overview

We are seeking a dynamic and organized Dental Receptionist to join our vibrant pediatric dental team! In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations and delivering exceptional patient service. Your energetic approach and attention to detail will help create a positive environment where patients feel valued and cared for from the moment they walk through the door. This position offers an exciting opportunity to utilize your administrative expertise, medical knowledge, and customer service skills to support both patients and clinical staff effectively.

Responsibilities

• Greet patients warmly, verify their appointment details, and assist with check-in procedures.
• Schedule appointments efficiently while managing multiple calendars with professionalism and accuracy.
• Collect and process patient payments, insurance co-pays, and perform medical collections when necessary.
• Verify insurance coverage, explain treatment plans, and handle billing inquiries in accordance with health insurance policies like Medicare and HIPAA regulations.
• Maintain accurate and confidential medical records, review documentation for completeness, and ensure compliance with clinical confidentiality policies.
• Answer phones promptly with excellent phone etiquette, schedule appointments, confirm upcoming visits, and direct calls appropriately.
• Support clinical staff by managing care plans documentation and coordinating patient flow within the clinic environment.
• Perform clerical duties including filing, data entry with 10 key typing skills, and maintaining organized medical files in compliance with healthcare standards.

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office role within a dental clinic setting..
• Excellent customer service skills coupled with professional phone communication abilities.
• Ability to handle sensitive patient information in accordance with HIPAA regulations and maintain strict confidentiality.
• Proficiency in Microsoft Office Suite (Word, Excel) for documentation and administrative tasks.
• Bilingual abilities are required to serve diverse patient populations effectively.
• Strong organizational skills with attention to detail in documentation review and data management.
• Previous clinic experience in a healthcare setting is preferred; familiarity with dental office workflows is a plus.
• Demonstrated ability to multitask efficiently while maintaining a friendly demeanor under pressure.

Join us as a Dental Receptionist where your enthusiasm for helping others combined with your technical expertise will make a meaningful difference in our patients’ lives! We are committed to fostering an inclusive environment that values your contributions while providing opportunities for growth within the healthcare field.

Pay: From $18.50 per hour

Expected hours: No more than 40.0 per week

Work Location: In person