Dental Receptionist

Job Summary

We’re Hiring! — Dental Administrator

Tooth Pals Pediatric Dentistry | Airdrie, Alberta

Do you love working with people, staying organized, and being part of a fun, positive team?

Tooth Pals Pediatric Dentistry is looking for an enthusiastic, reliable, and experienced Dental Administrator to join our team!

We're looking for someone who:

• Has previous dental administration/front-desk experience
• Is highly comfortable and experienced using Dentrix
• Is friendly, professional, and confident communicating with patients and families
• Has excellent organizational and multitasking skills
• Is dependable, punctual, and works well as part of a team
• Has a positive attitude and enjoys creating a welcoming experience for children and their parents
• Can work efficiently in a busy dental environment

Duties

• Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk through the door
• Schedule, confirm, and reschedule patient appointments
• Manage multi-line phone systems to answer inquiries, direct calls efficiently, and handle appointment requests
• Verify patient insurance information and process payments accurately
• Maintain electronic dental records and ensure all patient documentation is complete and up-to-date
• Assist with administrative tasks
• Coordinate with dental staff to ensure smooth daily operations and timely patient flow

Skills

• Proven experience as a dental receptionist
• Highly efficient in Dentrix
• Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems confidently
• Knowledge of dental terminology to accurately assist patients and staff
• Strong organizational skills with attention to detail in scheduling and recordkeeping
• Ability to work efficiently in a fast-paced environment while maintaining professionalism and friendliness
• Prior experience with dental office procedures, including insurance verification and billing processes

Join us in making a difference by providing outstanding care that ensures our patients feel it from their first phone call to their final appointment. Your energy, expertise, and dedication will help foster a positive environment where both patients and team members thrive!

Pay: $19.00-$33.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person