Dental Receptionist

Overview

We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing phone communications and ensuring a smooth flow of daily operations. This role requires excellent communication skills, a good understanding of dental terminology, and knowledge of dental insurance processes. The Dental Receptionist will play a vital role in creating a welcoming environment while handling administrative tasks efficiently.

Responsibilities

• Answering and directing phone calls promptly and professionally, providing excellent customer service to patients and vendors.
• Scheduling patient appointments and managing the appointment calendar to optimize clinic flow.
• Verifying patient insurance information and assisting with dental insurance claims and billing procedures.
• Greeting patients upon arrival, checking them in, and updating their records accurately.
• Maintaining organized patient records and ensuring confidentiality of sensitive information.
• Communicating effectively with patients regarding appointment details, insurance coverage, and treatment plans.
• Assisting with administrative tasks such as data entry, filing, and managing correspondence related to dental services.
• Collaborating with the dental team to ensure smooth daily operations and patient satisfaction.

Qualifications

• Prior experience in a dental or healthcare reception role is preferred but not required; training will be provided.
• Strong phone communication skills with a professional and friendly demeanor.
• Knowledge of dental terminology to effectively communicate with staff and patients.
• Familiarity with dental insurance processes and billing procedures.
• Excellent organizational skills with attention to detail.
• Ability to multitask efficiently in a fast-paced environment.
• Proficiency in basic computer applications such as Microsoft Office or practice management software is advantageous.

Pay: $17.00 - $25.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• 401(k)
• Family leave
• On-the-job training

Experience:

• Dental clinic: 1 year (Required)

Work Location: In person