Dental Receptionist

About Us:

West Burlington Dentistry is a holistic dental practice with a patient-centered focus, dedicated to providing high-quality care in a bright, friendly, and welcoming environment. As our practice continues to grow, we’re looking to add a vibrant and motivated individual to our front desk team. If you’re passionate about learning and contributing to a positive, team-oriented atmosphere, this is the opportunity for you!

Position Overview:

We’re seeking a Dental Receptionist who is excited to take on the reception role in a growing practice. This position offers an opportunity to learn and grow with our team while providing exceptional service to our patients. You’ll be the first point of contact for our patients and will play a key role in ensuring smooth office operations.

Key Responsibilities:

• Answer phone calls, including patient inquiries and scheduling.
• Provide information on our infant frenectomy program and other patient care offerings.
• Handle patient emergencies and assist in resolving issues promptly.
• Process incoming payments and manage insurance forms.
• Track insurance payments and submit insurance claims.
• Schedule appointments and manage patient bookings efficiently.
• Serve as a liaison between patients and other staff members, embodying our patient-centered care philosophy.
• Provide patients with invoices, payment estimates, and general office support.

Ideal Candidate:

The ideal candidate will be a quick learner, with strong multitasking skills, an eye for detail, and a passion for patient care. While dental receptionist experience is preferred, we are most interested in candidates who are eager to grow into the role and contribute to the team’s success.

Requirements:

• At least 1 year of dental receptionist or related administrative experience is preferred.
• Proficiency with phone systems and dental/medical software is a plus.
• Strong understanding of dental terminology and insurance practices.
• Excellent communication and customer service skills (both verbal and written).
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Strong organizational skills and attention to detail.

Job Benefits:

• Competitive hourly pay: $20.00 - $25.00 per hour.
• Benefits: Dental care, On-site parking.
• Schedule: Monday to Friday, with an opportunity to transition into a full-time role after training.

Additional Information:

• Start with approximately 15-25 hours per week during the training phase.
• This role will transition to a full-time role after the training period, for the right candidate.
• Must be able to reliably commute to Burlington, ON, or plan to relocate.

Why Join Us?

At West Burlington Dentistry, we’re more than just a dental practice – we’re a team of passionate professionals dedicated to making a positive impact on our patients' lives. We offer a warm and supportive work environment, excellent work-life balance, and opportunities for professional growth.

If you’re ready to bring your enthusiasm and positive attitude to a growing practice, apply today to become a part of our dynamic front desk team!

How to Apply:

Please submit your resume and a brief cover letter outlining why you’d be a great fit for our team. We look forward to meeting you!

Pay: $20.00-$26.00 per hour

Benefits:

• Dental care
• On-site parking

Experience:

• Dental receptionist: 1 year (required)

Work Location: In person