Dental Receptionist

Job Summary
We are seeking a friendly and efficient Dental Receptionist to join our dental practice on a part-time basis (2 days). The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of the practice and maintaining a welcoming environment for all patients.

Responsibilities

• Greet patients warmly as they arrive and assist them with check-in procedures.
• Manage appointment scheduling, confirmations, and cancellations efficiently.
• Handle patient inquiries via phone, email, and in-person, providing accurate information regarding services and treatments.
• Maintain patient records accurately and ensure confidentiality in compliance with data protection regulations.
• Process payments and manage billing inquiries effectively.
• Collaborate with dental staff to ensure seamless patient flow throughout the day.
• Assist in maintaining a clean and organised reception area.
• Perform additional administrative tasks as required to support the dental team.

Skills

• Strong organisational skills with attention to detail to manage multiple tasks effectively.
• Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
• Proficiency in office software applications (e.g., Microsoft Office Suite) and familiarity with dental practice management software (Software of Excellence) is advantageous.
• Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
• Previous experience in a dental practice or clinical reception environment is essential
• High level of accuracy in data entry & record-keeping, with a commitment to confidentiality & data protection

A competitive salary will be offered depending on experience.

If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a dental reception environment, we encourage you to apply for this exciting opportunity.

Job Types: Part-time, Permanent

Pay: From £12,500.00 per year

Benefits:

• Employee discount

Work Location: In person