Dental Receptionist

Full or Part-Time Dental Receptionist (Permanent)
Busy NHS / Mixed Practice

We are a family-owned, high-volume mixed dental practice seeking an experienced dental receptionist to join our established reception team a full or part-time, permanent basis (min 3 days for part-time).

This is a fast-paced front-desk role in a busy NHS setting, with phone traffic, substantial patient flow, and systems to follow. It is best suited to someone who enjoys working at pace, can remain calm under pressure, and takes pride in being organised and reliable.

The role

• Managing a high volume of phone calls and patient enquiries
• Booking and managing busy clinical diaries
• Handling NHS patient queries and complaints professionally
• Checking patients in and out efficiently
• Working closely with clinicians and the wider reception team

About you

• Experienced in dental or medical reception (essential)
• Confident working in a busy, sometimes demanding environment
• Calm, resilient, and professional when dealing with challenging situations
• Strong work ethic and reliability — this role requires consistency and stamina
• A team player who can also work independently
• Experience with SOE Exact is preferred (training can be provided)

Working hours are 8.45am-5.45pm with one late evening every week finishing around 7pm.

The practice is open one Saturday per month for half day and this is shared between the team so you can expect to work once every 2-3 months.

What we offer

• A supportive and friendly team environment
• A well-run, established practice
• Competitive rates of pay
• Salary negotiable depending on experience

This role is not suited to someone looking for a quiet or slow-paced reception position. We are looking for the right fit — someone who can thrive in a busy practice and contribute positively to the team.

Job Types: Full-time, Part-time, Permanent

Pay: From £26,000.00 per year

Benefits:

• Company pension
• Free parking

Ability to commute/relocate:

• Brighton BN41 2LH: reliably commute or plan to relocate before starting work (required)

Experience:

• Medical receptionist: 1 year (preferred)
• Dental receptionist: 1 year (preferred)

Work Location: In person