Dental Receptionist

Dental Front Desk Receptionist
Growing Private Owned Dental Office! Competitive Pay + Incentives! Paid Time Off & Paid Holidays! Dental Benefits! Great Career Opportunity! Family-Like Work Environment!

Do you have an outgoing personality with excellent communication skills and medical front office experience? If you answered yes, we would love to meet you.

As our patient's first point of contact, you’ll be the friendly voice of Stone Dental Group, providing exceptional customer service and patient support. We’ll rely on you to listen to our patients and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passion help us pioneer a new kind of dentistry, we’ll train you to be the best! We believe in creating a positive company culture that embraces personal growth, teamwork, and high levels of trust among team members. We see a bright future ahead for Stone Dental Group, and we look forward to finding the right person to join us on our journey.

Summary:

We are looking for a team player; a problem solver, who can easily connect with patients! We are looking for the right person who can handle multiple phone lines while fielding in-office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. Looking for the right person to have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. Most importantly, we hope your are the last piece to complete our puzzle and to help continue to make our office grow.

Essential Job Duties/Responsibilities

• New patient experience management
• Answering multi-line inbound phone calls
• Insurance verifications and treatment estimate
• Patient tours of the office
• Scheduling appointments
• Patient communication via phone calls, texts, and emails
• Fulfilling patient requests
• Treatment presentation
• Handling & processing payments and refunds
• Support to the clinical team
• Administrative tasks including faxes, scans, etc.
• Maintain cleanliness and organization of the office
• Entering & reporting on office & department statistics
• Performs other duties as assigned by management

Required Qualifications

• Minimum of 3 years of Dental Receptionist experience (please do not apply if you don't have Dental Reception experience)
• Ability to work full-time including evenings until 7 pm and Saturdays until 3 pm.
• Passionate about Customer Service

What We Offer You

• Paid Time Off
• Holiday pay
• Medical and Comprehensive Dental Benefits
• Bonus pay
• Professional Development
• Awesome 401 (k) plan

Company Description

We’ll let our patients talk:

• “All the staff have been kind to me and it’s a cute office...Definitely would recommend this office!”
• “On top of being the friendliest staff, they are always considerate of the work I need…”
• “All the staff at East Erie dental is so wonderful from the moment you walk into their door to the moment you leave. Everyone treats you with such respect and kindness.”
• “I highly recommend East Erie Dental. Dr. Azim is one of the best dentist in Chicago and her dentistry are full with very experienced and caring people.”

The above is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job advertisement restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience:

• Dental receptionist: 3 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Chicago, IL 60657 (Preferred)

Work Location: In person