Dental Receptionist

Job Overview

We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks with efficiency and professionalism. Your energetic approach will help create a welcoming environment, ensuring smooth operations from patient check-in to appointment scheduling. If you thrive in a fast-paced setting and possess a passion for healthcare support, this opportunity is perfect for you!

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression.
• Manage patient check-in and check-out
• Schedule appointments accurately utilizing dental office management software, coordinating with clinical staff to optimize daily workflow.
• Verify insurance coverage and process medical billing and collections efficiently, including Medicare and health insurance claims.
• Maintain meticulous medical records and ensure compliance with HIPAA and clinical confidentiality policies.
• Answer multi-line phone systems with excellent phone etiquette, providing clear information and scheduling assistance.
• Review documentation for accuracy, update care plans
• Support administrative tasks such as filing, data entry
• Collaborate with clinical team members to ensure seamless patient care coordination and follow-up.

Qualifications

• Proven experience as a Dental Receptionist in a clinical or dental setting.
• Familiarity with medical billing, coding (CPT, ICD-9/10), and insurance claim processing.
• Excellent customer service skills with the ability to communicate effectively both verbally and in writing.
• Bilingual abilities are highly preferred to serve diverse patient populations.
• Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills for documentation review and administrative support.
• Knowledge of HIPAA regulations and healthcare documentation standards to maintain confidentiality at all times.
• Previous clinic experience with medical office management or healthcare administrative support is highly desirable.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.

Join our team where your enthusiasm meets purpose! We are dedicated to fostering a supportive environment that values your skills and encourages professional growth while delivering outstanding patient care through energetic teamwork!

Pay: $16.00 - $22.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person