Dental Receptionist

Overview
We are seeking a full time dental receptionist (Monday to Thursday, some Fridays, and some Saturdays) who is willing to learn some dental assisting as well to join our dental practice. The ideal candidate will have experience managing front desk operations in a dental office setting, with strong administrative skills and a friendly demeanor. This role is essential in providing excellent patient service, managing appointments, and maintaining accurate records to ensure smooth daily operations.

Duties

• Greet patients warmly and check them in for appointments
• Schedule appointments, answer inquiries, and relay messages
• Verify patient insurance information and update electronic medical records using OpenDental software
• Collect payments, co-pays, and process billing efficiently
• Maintain accurate patient records in electronic medical records systems
• Assist with appointment scheduling and rescheduling as needed
• Handle administrative tasks such as filing, data entry, and correspondence
• Support the dental team with clerical duties to enhance overall office efficiency

Experience

• Prior experience as a dental receptionist or as a dental assistant is preferred
• Fluent in Cantonese, Mandarin, and English
• Proficiency with dental practice management software OpenDental is highly desirable
• Knowledge of medical terminology relevant to dentistry and healthcare
• Strong organizational skills with attention to detail
• Excellent communication skills for interacting with patients, staff, and insurance providers

This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care. The successful candidate will demonstrate professionalism, efficiency, and a positive attitude in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: $22.00-$28.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking

Language:

• Cantonese (required)
• Mandarin (required)
• English (required)

Work Location: In person