Dental Receptionist / Front Desk Coordinator

Dental Receptionist / Front Desk Coordinator — Casual, with View to Permanent

We're looking for an organised, personable Receptionist to join our front desk team on a casual basis, with a genuine view to a permanent role for the right person.

About the Opportunity

Our current Front Office Coordinator is taking planned leave for approximately four weeks. This is a great chance for the right candidate to step into the front desk and learn the ropes of dental reception from day one.

Once our Coordinator returns, you'll be cross-trained in sterilisation (Steri) procedures and dental assisting, supporting our clinicians. From there, the role becomes a flexible, dual-focus position — splitting your time between front desk and sterilisation, stepping into whichever area the workflow demands on a given day.

Longer term, as the practice grows, we plan to bring on a dedicated sterilisation team member — at which point this role would transition into a full-fledged, dedicated Receptionist / Front Office Coordinator position, having built deep knowledge of the practice's front-of-house and clinical support workflows along the way.

We believe in being upfront: this role starts as casual reception cover, with a genuine and structured pathway to a broader, and eventually permanent, role for the right person. If you're after a foot in the door in dental, with real opportunity to grow your skills and responsibility over time, we'd love to hear from you.

What You'll Be Doing

First 4 weeks

• Managing the front desk: greeting patients, phones, and scheduling
• Managing appointment bookings and recalls
• Handling patient enquiries and account/payment processing
• General administrative support to the practice

From there (with training provided):

• Sterilisation of instruments and equipment to practice standards
• Chairside/dental assisting support for our Oral Health Therapists
• Flexibly moving between front desk and sterilisation duties as the day's workflow requires

Long term:

• Potential to move into a dedicated, permanent Receptionist / Front Office Coordinator role as the practice grows and a dedicated sterilisation team member comes on board

What We're Looking For

• Prior administration experience essential — able to hit the ground running
• Highly organised with strong attention to detail
• A mature, professional approach and reliable work ethic
• Ability to prioritise and display genuine task urgency in a busy front desk environment
• Comfortable with flexibility — happy to move between front desk and sterilisation duties as required, rather than a strictly fixed role
• Strong communication skills and a friendly, patient-focused manner
• Comfortable learning new systems (dental software training provided)
• No dental experience necessary — training in sterilisation and assisting will be provided down the track

What We Offer

• A supportive team environment
• Genuine opportunity to grow from reception into dental assisting / Steri, with training provided
• Above award wages provided for the right candidate
• 4 days per week

How to Apply

Please send your resume and a short cover note telling us about your admin experience and why you're interested in dental to [email protected]

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Applications close 30/08/2026 Only shortlisted candidates will be contacted.