Dental receptionist /front office coordinator

We are a large, modern dental practice in Burwood seeking an outgoing, motivated, and team-oriented individual who enjoys working with the public. Full time or part-time positions available.

Key responsibilities include:

• Greeting and welcoming patients with a warm and friendly demeanour
• Managing incoming calls and emails
• Maintain a tidy and organised reception area
• Verify and update patient information in the system
• Liaising with patients and assessing their needs
• Scheduling and coordinating appointments ensuring efficient coordination of the clinic's calendar
• Process payments and handle billing inquiries
• Assist in administrative tasks
• Providing exceptional customer service in a busy reception environment

The successful applicant will have:

• Superior communication and people-management skills
• A positive, enthusiastic, and professional attitude
• A strong eye for detail and the ability to adapt to changing roles

You will be joining a team of highly trained professionals delivering comprehensive dental care, including implants and orthodontics. This role would suit a motivated individual looking to advance their career and work to a very high standard.

Essential requirements:

• Minimum 2 years’ dental reception experience
• Previous experience in a busy reception environment
• Excellent communication skills
• Computer literacy with intermediate skills in Word and Excel

Desirable:

• Experience with Dental4Web/Dental4Windows software
• Prime Practice, Momentum training or exceptional phone skills training

For the right applicant, we offer an attractive remuneration package and the opportunity to grow within a supportive, high-performing team.