Dental Receptionist/Administrator

Enhanced Job Ad: Dynamic Dental Receptionist / AdministratorPosition OverviewRole: Dental Receptionist / Patient Administrator
Location: Ottawa, ON
Position Type: Full-Time / Part-Time
Compensation: Competitive pay based on experience ($22.00 – $28.00+ / hr)
Who We Are Looking ForWe are looking for a vibrant, organized, and proactive Dental Receptionist to be the welcoming face and voice of our practice. You are someone who thrives in a fast-paced environment, loves interacting with people, and takes pride in keeping things running seamlessly behind the scenes.
Key Responsibilities

• Patient Experience: Greet arriving patients warmly, manage smooth check-ins/check-outs, and ensure a welcoming waiting room environment.

• Communication Hub: Answer multi-line phones professionally, manage recall notices, and handle patient follow-ups and treatment inquiries.

• Scheduling Optimization: Coordinate daily operatory schedules and manage bookings using modern practice management software (such as Dentrix).

• Billing & Insurance: Verify insurance coverage, process claims, handle billing/payments, and maintain accurate electronic patient records.

• Operations Support: Keep the front desk pristine, manage daily administrative workflows, and collaborate closely with our clinical team.

What You Bring

• Experience: 1+ years of dental administrative or front desk experience, with a solid grasp of dental office workflows and terminology.

• Tech-Savvy: Familiarity with dental practice management software (e.g., Dentrix) and electronic medical records.

• People Skills: Exceptional communication, a warm demeanor, and a natural ability to multitask in a busy environment.

• Asset: Bilingualism (English/French) and familiarity with insurance pre-determinations.

Why Join Our Team?

• Competitive Wages: Enjoy a rewarding hourly rate commensurate with your experience.

• Supportive Culture: Work in a modern, positive environment where your contributions are truly valued.

• Growth Potential: Opportunities for ongoing training and long-term stability in a thriving practice.

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Work Location: In person