Dental Receptionist/Assistant

We are looking for a proactive, energetic, and highly organized Dental Receptionist to join our team 5 days a week. We need someone "switched-on" who can manage a busy front desk with ease, providing our patients with a seamless and professional experience from the moment they walk in.

The Schedule

• Days: Monday to Friday
• Hours: 9:00 AM – 5:00 PM
• Flexibility: We require someone who is reliable with their core hours but maintains flexibility to stay slightly later or adjust when the clinical flow requires.

Key Responsibilities

• Full management of the front desk, including greeting patients and managing check-ins.
• Efficiently managing the appointment book using EXACT (SOE) software.
• Answering phone inquiries and managing patient recalls and follow-ups.
• Processing payments, HICAPS/insurance claims, and daily reconciliations.
• Liaising between patients and the clinical team to ensure smooth daily operations.

What We Are Looking For

• Software Skills: Previous experience with EXACT (Software of Excellence) is highly regarded.
• The "Switched-On" Mindset: Someone who notices the little details, anticipates needs, and multitasks calmly under pressure.
• Professionalism: Excellent verbal and written communication skills with a warm, welcoming demeanor.
• Dental Experience: Prior experience in a dental or healthcare setting is strongly preferred.

Why Join Us?

• Stable and consistent Monday to Friday schedule (9:00 AM – 5:00 PM).
• A supportive, professional, and friendly team environment.
• Competitive salary based on your experience level.

Job Types: Full-time, Part-time, Permanent

Work Location: In person

Pay: $30.00 – $38.69 per hour

Work Location: In person