Dental Receptionist/Dental Assistant

1) Dental Receptionist: We are looking for a confident, well-spoken and people-focused person to join our team & work closely alongside our Practice Manager.

This is a key role within the practice. You will be responsible for the day-to-day running of reception, manage the appointment books and rosters for dentists & hygienists, and ensure the practice stays organised and on track throughout the day.

The ideal candidate would be someone who is:

• Experienced in dentistry and has a strong understanding of the dental environment
• Warm, friendly and genuinely enjoys helping people
• Kind, caring & empathetic towards patients
• Confident, excellent at communicating, both in person and on the phone, i.e.someone who enjoys talking to people, is comfortable picking up the phone, following up leads and making customers feel genuinely welcomed and cared for.
• Highly organised, approachable, reliable and strong work ethic
• Capable of working in a busy reception environment & able to manage multiple priorities
• Able to work independently while also being a supportive team member
• Positive attitude, willing to learn and keen to develop within the role

Previous experience as a Dental Receptionist & knowledge of Dental Exact Software is preferred. Previous experience of dental assisting would be advantageous.

Duties will include:

• Serves patients by greeting and helping them scheduling appointments, ensuring efficient appointment flow throughout the day
• Handling patient inquiries by telephone and in person with professionalism
• Processing patient registration and maintaining accurate patient records and documentation
• Managing patient billing and payments, including processing invoices and handling insurance claims
• Maintaining the reception area to ensure it is clean, welcoming and well-organised
• Provide a warm and professional experience for our patients
• Liaising with ACC and Ministry of health for treatment carried under ACC or MOH.
• Maintain a high level of accuracy and attention to detail

2) Dental Assistant: who is hardworking reliable and eager to work in a broad role. Your role would be clinically assisting our dentists, stock control, sterilisation protocols, some lab procedures and occasional front office tasks. A minimum of one year’s Dental Assisting experience is preferred.

Someone who has past experience in both these roles would be a perfect fit.

The above positions are for Full Time / Part time

Work Eligibility:

• Permitted to work permanently with no restriction on hours (citizen / permanent resident)

Remuneration: $25 - $30

About Us: South City Dental is a busy well-established 4 chair dental practice in Hamilton. Our dentists are skilled in a broad range of specialist areas, including dental implants, Invisalign, crowns and bridges, porcelain veneers, root canal therapy, CEREC and more.

If this sounds like you, we would love to hear from you!

Please apply via Seek or email your resume and cover letter to [email protected]