Dental Schedule Coordinator

SCHEDULE COORDINATOR

Little Mountain Dental | Full-Time | In Person$16.00–$22.00/hour DOE

About Us

At Little Mountain Dental, we believe great dentistry starts with a great patient experience. We're a patient-focused dental practice looking for a friendly, organized, dependable, and motivated Schedule Coordinator to join our team.

This is more than a traditional front-desk position. You'll play an important role in creating a great patient experience, keeping our schedule full and productive, coordinating appointments, and helping patients understand their insurance and financial responsibilities.

If you're someone who enjoys staying busy, communicating with people, solving problems, and keeping things organized, we'd love to meet you!

What You'll Be Doing

You'll be an important part of keeping our front office and daily schedule running smoothly.

Your responsibilities will include:

• Greet patients and provide a warm, welcoming experience
• Answer phones promptly and professionally
• Schedule and coordinate doctor and hygiene appointments
• Keep the schedule organized, productive, and full
• Fill cancellations and open appointment times
• Confirm upcoming appointments and communicate appointment details
• Follow up with patients who need to schedule or reschedule
• Contact patients regarding unscheduled or incomplete treatment
• Gather new-patient information and ensure forms are completed
• Verify dental insurance eligibility and benefits
• Review and update patient insurance information
• Accurately enter insurance benefits and limitations into Eaglesoft
• Communicate estimated patient portions and insurance information
• Collect patient payments and assist with future scheduling
• Communicate with patients by phone, text, email, and in person
• Work closely with the clinical team to keep the day running on time
• Maintain accurate patient records and protect patient confidentiality
• Use Eaglesoft and Weave to manage patient information and communication
• Follow office systems and procedures
• Assist with other front-office duties as needed

What We're Looking For

We're looking for someone who is:

• Friendly and professional with a genuine desire to help patients
• Highly organized and detail-oriented
• Confident communicating with patients on the phone and in person
• Comfortable making phone calls and following up with patients
• Able to multitask and prioritize in a busy environment
• Comfortable working with numbers, insurance information, and patient accounts
• Dependable, punctual, and accountable
• A strong team player who can also work independently
• Calm and professional when things get busy
• Someone who takes initiative rather than waiting to be asked
• Someone who takes pride in doing things correctly and following through

Experience That Will Set You Apart

Preferred, but not required:

• Dental front-office experience
• Dental scheduling experience
• Dental insurance verification experience
• Eaglesoft experience
• Weave experience
• Medical or dental office experience
• Knowledge of dental insurance terminology
• Strong computer and telephone skills

Don't have dental experience but think you'd be a great fit? We're willing to train the right person who brings a positive attitude, strong work ethic, professionalism, and a willingness to learn.

What Does Success Look Like?

In this position, you'll be successful when you:

✓ Keep the schedule full, organized, and productive✓ Stay ahead of cancellations and scheduling gaps✓ Make sure patients are prepared for their appointments✓ Complete insurance verifications accurately and on time✓ Keep patient information accurate and up to date✓ Follow up consistently with patients✓ Communicate clearly and professionally✓ Work well with the clinical team✓ Take ownership of your responsibilities✓ Help every patient feel welcomed and cared for

What We Offer

• $16.00–$22.00/hour DOE
• Paid training
• Paid holidays
• PTO eligibility
• Employee dental benefits
• Employee discount
• Flexible schedule
• Continuing education and professional growth opportunities
• Supportive, team-oriented work environment

Candidates with strong experience in dental scheduling, insurance verification, Eaglesoft, Weave, and front-office coordination may qualify for the upper end of our pay range.

Why Little Mountain Dental?

We want our team members to feel valued, supported, and proud of the work they do. We are looking for someone who wants to grow with our practice and become an important part of our team long-term.

If you're organized, dependable, great with people, and enjoy keeping things running smoothly, we'd love to hear from you!

Ready to Join Our Team?

Apply through Indeed today by submitting your resume.

We look forward to meeting you and welcoming our next Schedule Coordinator to Little Mountain Dental!

Job Type: Full-Time

Work Location: In Person

Pay: $16.00 - $22.00 per hour

Expected hours: 34.0 – 38.0 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person