Dental Treatment Coordinator

Overview

Join our dynamic healthcare team as a Dental Treatment Coordinator, where your enthusiasm and organizational skills will directly impact patient care and practice efficiency. In this vital role, you will serve as the primary liaison between patients and the dental team, guiding patients through treatment plans, scheduling appointments, and ensuring a smooth administrative process. Your proactive approach will help create a welcoming environment while maintaining compliance with health regulations and privacy standards. This paid position offers an exciting opportunity to develop your career in dental healthcare support while making a positive difference in patients’ lives.

Duties

• Act as the main point of contact for patients, providing exceptional customer service via phone, email, and in-person communication
• Schedule and confirm patient appointments using patient management software (Open Dental)
• Explain treatment plans, insurance coverage, and financial options clearly to patients to facilitate informed decision-making
• Collect and verify patient information, including medical history, insurance details, and consent forms, ensuring accuracy and confidentiality
• Coordinate with dental providers to ensure timely delivery of treatments and follow-up care
• Maintain up-to-date knowledge of health regulation policies and insurance procedures to ensure compliance
• Support administrative tasks such as data entry, typing reports, managing patient records, and handling billing inquiries

Qualifications

• Prior experience as a Dental Treatment Coordinator REQUIRED
• Proficiency with Open Dental preferred
• Strong understanding of health insurance policies and dental terminology
• Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patients
• Knowledge of health regulation policies related to patient privacy and confidentiality (e.g., HIPAA compliance)
• Effective phone communication skills combined with professional client interaction abilities
• Strong organizational skills including typing speed and attention to detail for record keeping

This role is ideal for motivated individuals eager to grow within the dental industry while delivering outstanding patient experiences. If you thrive in fast-paced environments and are passionate about supporting patient care, we invite you to apply!

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dental office: 2 years (Required)

Work Location: In person