Dental Treatment Plan Coordinator

Job Summary
We are seeking a warm, social, friendly and organized Front Desk Member to join our team. We are looking for someone with a team centered outlook to achieve strong and exceptional patient results built around integrity, values and community. The ideal candidate will be someone with experience in presenting treatment plans in the dental space to a wide range of patient demographics. Someone comfortable talking about dental insurance benefits and payment plan options. We hope to find someone with strong communications skill on the phone, in person and in written communications. Also, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a dental environment. Experience required in sales/hospitality and/or a dental office, software trainings can be provided.

Duties

• Present financial arrangements and dental treatment plans.
• Greet and assist patients and visitors in a professional and courteous manner.
• Manage incoming calls and direct them to get the care they need.
• Have an open mind and willing to learn new things.
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
• Schedule appointments and manage calendars for team members and patients.
• Handle administrative duties such as filing, faxing, and photocopying documents.
• Assist with verifying dental insurance and billing practices.
• Utilize computer systems, including Google Suite, Microsoft and dental software to manage office operations effectively.
• Ensure the reception, waiting rooms and patient facing areas are tidy and welcoming at all times.
• Qualifications
• Previous experience as a treatment plan coordinator/presenter role is expected.
• Familiarity with receptionist duties is a plus.
• Bilingual candidates are highly encouraged to apply.
• Strong organizational and communication skills with the ability to prioritize tasks effectively.
• Proficient in computer literacy, including experience with office software, and phone systems/skills.
• Excellent verbal and written communication skills.
• Ability to work independently as well as part of a team in a dynamic environment.
• Ability to integrate as a team member around a culture of core values and an "others centered" approach.

Join our team as we strive to provide outstanding service while fostering a team centered workplace culture!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Employee discount
• Professional development assistance

Ability to Commute:

• Battle Ground, WA 98604 (Required)

Ability to Relocate:

• Battle Ground, WA 98604: Relocate before starting work (Required)

Work Location: In person