Dental Treatment Plan Coordinator

Dental Treatment & Financial CoordinatorLocation: Jacksonville, FL (Zip Code: 32246)
Practice: Dental Center of Jacksonville
Position Type: Full-Time (8:00 AM – 4:00 PM)
Compensation: $28.00 – $32.00 per hour (Based on experience)About Our PracticeDental Center of Jacksonville is a premier, fast-paced, high-tech multi-doctor practice. Operating out of an advanced facility with 11 operatories, we utilize elite technology including Open Dental, DTX Studio, and CBCT imaging. Our team features three dedicated general doctors and an on-site specialist orthodontist, allowing us to provide comprehensive care ranging from implants, wisdom teeth extractions, and endodontics to full-mouth rehab and comprehensive orthodontics. We operate under a core philosophy of treating everyone with unwavering kindness. We are looking for an ultra-detail-oriented, smart, and sharp professional to join our administrative leadership team as a Treatment & Financial Coordinator.

Who We Are Looking For

• The Clinical Advantage: While we welcome experienced U.S. dental treatment coordinators, this position is exceptionally well-suited for internationally/foreign-trained dentists (BDS/DDS/DMD). If you possess a deep understanding of clinical dentistry and anatomy but are currently on a path toward your U.S. credentials, this is a phenomenal environment to leverage your medical knowledge while building elite case presentation and insurance expertise.
• Systems Smart & Adaptable: You must have the ability to master Open Dental workflows and absorb complex PPO insurance fee schedules and breakdowns with rapid precision.
• Empathetic Communicator: You can present complex multi-thousand-dollar treatment options confidently, helping patients seamlessly navigate their insurance benefits and financial options with zero judgment and total clarity.

Core Responsibilities

• Conduct financial and treatment presentation consultations for advanced care plans (Implants, Endo, Specialty Ortho, and Oral Surgery).
• Navigate Open Dental to input treatment phases, build estimates, and track practice metrics.
• Perform comprehensive insurance verifications, breakdown limitations, and resolve ledger variations.
• Bridge communication gaps, explaining the "why" behind doctor-diagnosed treatments to maximize patient trust and case acceptance.
• Maintain impeccable documentation and tracking to keep our busy multi-doctor schedule streamlined.

Requirements

• Deep foundational knowledge of dentistry (Foreign dental degree, clinical dental assisting background, or substantial U.S. dental front-office experience).
• Outstanding detail orientation; a natural problem-solver who catches the small things.
• Fluency in presenting information clearly and professionally.
• Note for international professionals: Must have a valid, independent U.S. Employment Authorization Document (EAD), green card, or citizenship (visa sponsorship is not provided for this administrative role).

Compensation & Premium Benefits

• Competitive Hourly Wage: $28.00 – $32.00 / hour (commensurate with background and experience).
• Paid Time Off (PTO):
• 1 week of accrued PTO during your first year of employment.
• 2 weeks of accrued PTO starting your second year.
• Paid Holidays: 5 paid holidays per calendar year.
• Retirement: 401(k) retirement plan with active employer matching.
• Allowances: Dedicated allowances for healthcare and dental coverage.
• Uniforms: Premium professional uniforms provided annually.
• Security: A structured 30-day onboarding and probationary period to ensure your seamless integration into our office systems.

Pay: $28.00 - $32.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance

Education:

• Bachelor's (Preferred)

Experience:

• Dental : 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person