Department Manager

Department Manager – McDonald’s Tauranga

Ready to lead an awesome team, grow your career, and enjoy life near the beach?

McDonald’s Tauranga Group is looking for energetic, people-focused Department Manager's to lead from the front, build high-performing teams, and deliver exceptional customer experiences every day.

If you thrive in a fast-paced environment, love developing people, and want to grow with one of the world’s most recognised brands, we’d love to hear from you.

This is your opportunity to build your leadership career while enjoying the lifestyle benefits of coastal living — with stunning beaches, outdoor activities, and a vibrant local community.

Why Join Tauranga?

Tauranga offers the perfect balance of career opportunity and lifestyle. Enjoy world-class beaches, outdoor adventures and a welcoming community — all while building your future with a globally recognised brand.

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What We Offer

·       Competitive salary package based on experience

·       Potential relocation support for the right candidate

·       Incredible coastal lifestyle near Mount Maunganui

·       Affordable living compared with larger metro centers

·       Career growth opportunities with a global brand

·       Supportive and inclusive team culture

·       Full-time (42.5 hours per week), permanent position

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About the Role

As a Department Manager, you will play your part in leading the day-to-day operations of the restaurant, drive business performance, and create a positive, high-energy team culture.

You will be responsible for delivering strong operational results across customer service, people development, sales, business compliance and restaurant standards.

This is a full-time position requiring flexible availability, including weekends and public holidays.

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What You’ll Bring

·       Minimum 2 year’s experience in a Department Manager role

·       Proven management experience within hospitality, retail, or QSR environments

·       Demonstrated ability to lead and develop high-performing teams

·       Ability to thrive in a fast-paced environment

·       Excellent communication and organizational skills

·       Results-driven mindset with a strong operational focus

Tasks will include but are not limited to

. Reviewing and monitoring guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.
∙ Actively seeks customer feedback during to ensure an exceptional customer experience is achieved, driving repeat business.
∙ Using reporting metrics to monitor and achieve weekly and monthly restaurant targets.
∙ Develop the weekly Crew schedule that meets restaurant needs, optimising sales and profitability
∙ Creating hiring plans that supports the labour budget for the restaurant.
∙ Maintaining the accuracy of the ordering system and the completion of stock orders whilst ensuring delivery accuracy and product rotation
∙ Takes responsibility and ownership for ensuring excellent food safety throughout the shift, by complying with McDonald’s food safety standards
∙ Execute restaurant marketing plan to maximise sales and ensuring the plan is communicated to all staff

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Preferred Experience

·       The ideal candidate will have attended the McDonald’s Department Courses Developing the Leader in me (DLM), and a ,minimum of one of the department courses Customer Experience, Product Quality or People Performance

·       Proven success within the McDonald’s or broader QSR operating environment

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Eligibility to Work

·       Applicants must provide evidence of their legal right to work in New Zealand (e.g. New Zealand citizenship, residency, or a valid NZ work visa).

·       Current McDonald’s employees must seek approval from their Franchisee or Operations Manager before applying.