Department Support Coordinator (Charge Capture)

The ECC Department Support Coordinator (Charges) is responsible for reviewing and validating Emergency Care Center (ECC) facility charges to ensure accurate, compliant, and complete charge capture across the health system.

Essential Responsibilities: This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

1. Audit Emergency Care Center encounters for accurate facility level assignment and charge capture.

2. Validate and enter injection, hydration, infusion, and medication administration charges based on clinical documentation.

3. Identify and resolve missed, duplicate, or unsupported charges.

4. Monitor compliance with CMS, payer, and organizational charging guidelines.

5. Collaborate with ECC leadership, Revenue Integrity, Coding, HIM, and Patient Financial Services to resolve charging discrepancies.

6. Conduct routine charge reconciliation and revenue recovery reviews.

7. Assist with charge master maintenance and charging workflow improvement initiatives.

8. Develop and maintain reports identifying charge capture trends, audit findings, and revenue opportunities.

9. Assist with appropriate use of infusion-related modifiers and units of service.

Education

Preferred

• High School or better
• Technical/other training or better

Licenses & Certifications

Preferred

• Clinical Related Area
• Registered Nurse

Skills

Preferred

• Windows, Word, Outlook & Easy Flow
• Numerical Ability
• Financial Analysis & Productivity
• Ability to Work Independently

Behaviors

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer
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