Dependency Case Manage Courtesy Unit

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida.

Job Summary: This position provides comprehensive case management services to children and families involved in the dependency system in other circuits in the State of Florida in a collaborative approach with the primary case manager. The primary responsibility of the Dependency Case Manager in the courtesy unit is to promote the safety, permanency and well-being of children and families.

The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.

• Act as the courtesy worker for all assigned cases, conducting the below tasks in collaboration with the primary worker in the initiating county.
• Conduct home visits with children, parents and caregivers to assess for child safety, case permanency and well-being.
• Engage parents, caregivers, and children to achieve permanency goals as identified per case following the requested support from the primary worker.
• Identify medical, dental, educational, and mental health needs for children under case load. Verify children are referred to all relevant services.
• Prepare detailed reports for the primary case worker to support their reports to the judiciary in the primary circuit and assist in achieving permanency.
• Ensure court orders are followed in all cases.
• Maintain both electronically and written up-to-date case files.
• Update case notes into the system of record on all contacts, meeting notes, and completed visitations.
• Develop and manage relationships with clients and stakeholders. Respond to client concerns in a timely and thorough manner to resolve outstanding issues.
• Gather information about the child(ren) and family to support case planning and begin assessment process and decision making by the court and ChildNet's System of Care.
• Operate their own vehicles safely observing all rules of the road to ensure the safety and well-being of individuals in the vehicle.
• Perform other duties as assigned.

SKILLS / REQUIREMENTS:

Years of Experience:

• Two (2) years of experience in Human Services or Child Welfare programs

Education/Licenses/Certifications:

• Bachelor’s degree in social work or related field
• Obtain Child Welfare Certification within 1 year and maintain on an ongoing basis.
• Valid Florida state issued driver’s license and insurance require
• Operate their own vehicle safely observing all rules of the road to ensure the safety and well-being of individuals in the vehicle.

Abilities Required:

• Ability to make complex decisions and balance the needs of stakeholders involved
• Ability to be sensitive to the service population’s cultural and socioeconomic characteristics
• Ability to manage execution and direct the work of others towards task completion
• Ability to provide high customer satisfaction with positive service delivery results

Travel:

• 25%

IMPORTANT NOTES:

ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).