Deployment Engineer/Associate Project Manager – Robotics

Job Title: Deployment Engineer – Robotics
Pay: $70,000–$80,000 per year
Job Type: Full-time

About the Role

ForwardX Robotics is looking for a Deployment Engineer to support the delivery and implementation of AMR, AGV, and robotic automation projects.

This role is primarily focused on project delivery, on-site deployment, commissioning, customer coordination, training, and acceptance. You will work closely with customers and internal engineering, sales, logistics, and service teams to ensure projects are successfully deployed and transitioned into operation.

This position is designed for candidates who want to build a long-term career in robotics project delivery. As you gain experience in customer communication, project coordination, scheduling, risk management, and cross-functional collaboration, there will be opportunities to grow into a Project Manager role.

Key Responsibilities

• Support project delivery from equipment arrival through deployment, commissioning, customer acceptance, and handover.
• Participate in on-site installation, configuration, testing, commissioning, and troubleshooting of AMR, AGV, robotic, and automation systems.
• Coordinate with customers and internal teams to ensure site readiness, equipment readiness, and project resources are aligned.
• Track project schedules, milestones, open issues, and action items during deployment.
• Work closely with engineering teams to identify and resolve technical and operational issues on-site.
• Communicate project progress, technical issues, risks, and follow-up actions with customers and internal stakeholders.
• Support customer training on system operation, basic troubleshooting, maintenance, and safety procedures.
• Assist with customer acceptance testing and ensure required delivery and acceptance documentation is completed.
• Prepare and maintain deployment records, service reports, issue lists, customer meeting notes, and project documentation.
• Support post-deployment stabilization and transition to after-sales or service teams.
• Assist Project Managers with project coordination, scheduling, risk tracking, and customer communication.
• Travel to customer sites as required for project deployment and support.

Qualifications

• Bachelor’s degree or Associate Degree in Robotics, Automation, Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• At least 1 year of relevant experience in AMR, AGV, robotic arms, warehouse automation, industrial automation, system integration, commissioning, or field engineering.
• Hands-on experience supporting equipment deployment, commissioning, installation, or technical troubleshooting.
• Strong communication and coordination skills.
• Strong English communication skills, both written and verbal.
• Comfortable working directly with customers in a project environment.
• Strong problem-solving skills and willingness to work hands-on at customer sites.
• Ability to manage multiple tasks and follow up on open issues.
• Willingness to travel as required.

Preferred Qualifications

• Experience with AMR, AGV, mobile robots, robotic arms, or warehouse automation systems.
• Experience as a Deployment Engineer, Project Engineer, Implementation Engineer, Commissioning Engineer, Field Application Engineer, or similar role.
• Familiarity with WMS, WCS, PLC, industrial networks, or system integration is a plus.
• Experience with FAT, SAT, commissioning, customer acceptance, or project handover is preferred.
• Mandarin Chinese is a strong plus.
• Experience working with international or cross-cultural teams is a plus.

Benefits

• Dental insurance
• Competitive compensation
• Opportunities to work on advanced robotics and automation projects
• Clear career development path toward Project Management
• International and cross-functional working environment

Pay: £70,000.00-£80,000.00 per year

Work Location: Remote