Deployment Lead — AI Workflows

Deployment Lead — AI Workflows

Location: Lisbon, Portugal — office-based

Engagement: Full-time independent contractor

Compensation: €36,000 fixed annual fee, plus performance-based variable compensation. Expected total annual compensation of approximately €50,000–€60,000 at target performance.

About Spinnable

Spinnable builds AI workers that help teams execute real operational work across the tools and communication channels they already use.

We are developing Managed Start: a hands-on deployment experience that helps customers move from an initial idea to a live, useful, and trusted AI workflow.

The opportunity

We are looking for a Deployment Lead — AI Workflows to take customers from an unclear operational need to a working AI workflow.

This is a high-ownership, customer-facing, hands-on role. You will work directly with customers through discovery, implementation, launch, and early adoption. You will configure and test workflows yourself, help customers make sensible decisions about autonomy and oversight, and ensure they reach a useful first outcome.

The deployment model and playbooks are still being built. Many situations will not have a pre-defined answer. We need someone practical, resourceful, and comfortable making progress without perfect instructions.

You will also turn what you learn into reusable templates, checklists, workflow patterns, and product feedback—making each future deployment faster and more repeatable.

This is an individual-contributor role. It is not a people-management role, a presentation-led strategy role, or traditional consulting. You will be expected to make solutions work in practice.

What you’ll do

• Work directly with customers to understand their operational challenges and identify the right first AI workflow to deploy.
• Turn ambiguous needs into a focused, valuable, and practical implementation plan.
• Configure, test, and launch Spinnable workers using the right customer context, tools, integrations, permissions, and approval boundaries.
• Help customers make practical decisions about autonomy, human review, access, escalation, and trust.
• Troubleshoot issues, remove blockers, and help customers achieve an effective first outcome.
• Maintain clear scope and expectations while building trusted customer relationships.
• Capture recurring customer needs, product friction, and successful deployment patterns.
• Create reusable deployment templates, checklists, and workflow playbooks.
• Work closely with Spinnable’s product and leadership team in Lisbon to turn customer learning into product improvements.

What we’re looking for

• Native Portuguese or professionally fluent Portuguese.
• Near-native, customer-grade English. You should be able to lead customer conversations, explain trade-offs clearly, manage ambiguity, and write confidently for international customers.
• Based in Lisbon, or willing to work consistently from our Lisbon office.
• Around 5–8 years of professional experience, ideally combining a technical foundation with customer-facing work.
• Experience in implementation, solutions, technical consulting, technical customer success, operations, automation, B2B SaaS, or a similar environment.
• A technical background in engineering, software, data, automation, technical operations, or product.
• Comfort with software tools, integrations, data, permissions, and operational workflows. Coding is not required, but technical curiosity and practical problem-solving are essential.
• Strong customer judgment: you can identify the real problem, recommend a useful first step, and manage scope with confidence.
• A builder mindset: you enjoy creating structure where none exists and turning messy situations into practical outcomes.
• High ownership, self-motivation, and the instinct to find a way forward.

This role is likely a strong fit if you

• Prefer building and testing practical solutions over producing recommendations alone.
• Enjoy working directly with customers and seeing visible results.
• Have solved unfamiliar or poorly structured problems without an existing playbook.
• Can combine customer empathy with clear boundaries and sound commercial judgment.
• Want to help shape a new deployment model while remaining hands-on.
• Care about making the next customer implementation easier than the last.