Deployment Lead - Product

Context and objective

A global Generative AI program focused on brand content creation is seeking a Deployment Lead – Product to accelerate adoption and maximize the impact of its product across the organization. The ambition of the program is to transform how content is produced while preserving brand know-how, authenticity, and conviviality.

The program is currently composed of 25 people and is expected to grow to 35 in the coming months. It is structured around two complementary pillars:
• A product division building scalable Generative AI tools for the organization
• A tailor-made division operating as an internal creative agency, delivering high-quality AI-powered content for brands and markets

The role is to drive internal product adoption and ensure the product is not only used, but also understood, adopted, and continuously improved.

Main responsibilities

The Deployment Lead – Product will:
• Promote the product across internal stakeholders, including brands, markets, and teams
• Run engaging product demos and onboarding sessions
• Support users in their day-to-day usage and help them unlock value
• Collect, structure, and prioritize user feedback
• Act as a bridge between users and the product team to improve the solution
• Propose enhancements to features, UX, and use cases in collaboration with the product team
• Help structure and frame how creative users interact with the product
• Own the scope end-to-end with a strong entrepreneurial mindset and a focus on impact

Concrete tasks

• Drive internal awareness and adoption of the product
• Deliver product demos, training sessions, and onboarding sessions
• Build strong relationships with key internal users and stakeholders
• Act as a trusted partner for users, helping them get the most out of the product
• Gather and structure user feedback into clear pain points to inform product opportunities
• Collaborate closely with product and tech teams to improve the tool
• Contribute to identifying new use cases and product opportunities to share with the product team
• Help guide creative users to ensure relevant and efficient usage
• Contribute to structuring scalable adoption processes, including playbooks and best practices

Profile sought

Background and experience
• 5 to 10 years of experience in roles such as key account management, customer success, product adoption/growth, consulting, or startup environments
• Experience working with digital products and user adoption challenges
• Comfortable working in fast-paced, matrixed organizations
• Experience with SaaS products is a strong plus

Hard skills
• Strong understanding of product adoption and user engagement dynamics
• Ability to run compelling demos and communicate product value clearly
• Experience collecting and structuring user feedback
• Strong business and marketing understanding
• Ability to articulate user needs and contribute to shaping relevant product improvements in collaboration with product, design, and tech stakeholders
• Familiarity with AI tools and Generative AI use cases is a plus

Soft skills
• Strong team spirit and collaborative mindset
• Ability to build trust and engagement with users
• Entrepreneurial, proactive, ownership-driven, and solution-oriented mindset
• Ability to continuously identify new ways to create value
• Ability to engage and guide creative users such as marketers, creatives, and AI users
• Excellent communication and stakeholder management skills
• Strong listening skills and a user-centric approach
• High level of energy, curiosity, and adaptability

Why join
• Work on a high-impact Generative AI product at the heart of marketing transformation
• Play a key role in scaling adoption across a global organization
• Join a fast-growing, high-visibility program
• Be part of a convivial and entrepreneurial team combining product, AI, and creativity