Deputy Director – Inventory

Job Job Purpose

Lead and govern end-to-end inventory management across the Distribution Center to ensure inventory accuracy, stock integrity, system-to-physical alignment, and effective inventory control, while minimizing inventory loss, discrepancies, and operational risks.Key Responsibilities

1. Inventory Accuracy & Stock Integrity

• Own overall inventory accuracy and stock integrity across the DC.
• Ensure physical inventory is accurately aligned with WMS/system records.
• Monitor inventory discrepancies, stock adjustments, negative stock, unidentified stock, and abnormal transactions.
• Establish corrective and preventive actions for recurring inventory issues.

2. Inventory Control

• Establish and enforce inventory control processes covering receiving, storage, replenishment, picking, returns, damage, and stock adjustment.
• Control inventory movement and transaction discipline throughout the DC.
• Identify inventory risks and strengthen preventive controls.

3. Cycle Count & Stock Take

• Develop and manage cycle count programs based on SKU value, movement, and risk.
• Lead periodic and annual physical stock counts.
• Analyze count variances and ensure timely reconciliation.
• Improve counting methodology and inventory control effectiveness.

4. Root Cause Analysis & Loss Prevention

• Lead root-cause analysis of inventory discrepancies and stock losses.
• Identify whether issues originate from process, system, people, location, or transaction errors.
• Work with Operations, IT/WMS, Loss Prevention, and related teams to eliminate recurring causes.
• Track corrective actions until closure.

5. Inventory Performance Management

• Inventory Accuracy %
• Cycle Count Accuracy %
• Stock Adjustment / Variance
• Inventory Loss / Shrinkage
• Negative Inventory
• Unidentified / Problem Stock
• Damage / Expired / Aging Stock
• Corrective Action Closure

6. WMS & Inventory Governance

• Ensure correct inventory transactions and master-data discipline within WMS.
• Review abnormal system transactions and inventory adjustments.
• Work with IT/WMS teams to improve inventory controls and system functionality.
• Establish authorization and governance for inventory adjustments.

7. Cross-functional Operations Control

• Work closely with Deputy Director – Operations and operational managers to improve inventory-related processes.
• Ensure Inbound, Putaway, Replenishment, Picking, Outbound, and Returns processes maintain inventory integrity.
• Provide inventory analysis to support operational improvement without taking over day-to-day Operations ownership.

8. Team Leadership

• Lead Inventory Control Managers, Supervisors, and Inventory Control teams.
• Establish clear accountability and performance standards.
• Develop inventory-control capability, analytical skills, and problem-solving capability within the team.
• Build a strong culture of accuracy, ownership, and control discipline.

Qualifications

• Bachelor's degree or higher in Logistics, Supply Chain, Industrial Engineering, Business Administration, or related field.
• 10+ years experience in Inventory Control, Warehouse, Distribution Center, or Supply Chain.
• Minimum 5 years in senior inventory/warehouse management.
• Strong experience in large-scale or high-volume Distribution Center operations.
• Strong knowledge of WMS, inventory control, cycle count, stock reconciliation, and root-cause analysis.
• Strong analytical and problem-solving capability.
• Experience in Retail, FMCG, E-commerce, or high-SKU DC operations is highly preferred.