Deputy Front Line Manager (Despatch)

2 Sisters Food Group is one of the UK’s leading food manufacturers, producing everything from poultry and ready meals to pizzas, pies, and soups.
With over 15,000 colleagues from 36 nationalities, we supply high-quality food to some of the UK’s biggest retailers and restaurants, including Aldi, Tesco, Lidl, KFC, Marks & Spencer, and Waitrose.
We’re passionate about developing our people and creating opportunities for long-term careers in a supportive and fast-paced environment.

Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain.  We currently have exciting opportunities for Despatch Deputy FLM to join the team in West Bromwich (site D).

The hours of work and shift patterns are:

Monday till  Friday 6am -2pm

Pay rate £17.13p/h

• Flexibility in working hours/days is key due to the nature of the role

Main Responsibilities

• Support Despatch FLM’s by monitoring the Despatch team's performance and ensuring key performance indicators (KPIs) are achieved.
• Collaborate with Operations Assistant to maintain the availability and good condition of equipment and supplies.
• Track and trace orders to maintain order integrity.
• Promote and enforce a safe working environment and practices in despatch, taking appropriate actions in case of health and safety breaches.
• Ensure the team's training is kept up to date and that they are equipped with the necessary safety equipment (PPE) as per training requirements.
• Communicate with internal and external customers.
• Assist in formal employment relation matters such as return to work, first line investigations, disciplinaries, and performance management.
• Manage training schedules and
• Manage the transport in and out of the site.
• Control site perimeter.
• Provide cover for FLM during holidays or periods of absence.
• Ensure smooth and efficient dispatch activities, including scheduling, routing, and tracking of deliveries.
• Right safety equipment (PPE) for the appropriate task and ensure it is used as per training requirements.

People are our priority and our ideal candidate will demonstrate that they have effective people management skills.  Additionally, you will have:

• Flexibility in working hours/days due to the nature of the role

• Leadership and people skills necessary for overseeing a large group of people

• Excellent communication and people skills

• Experience working in a manufacturing, warehousing/distribution environment

• Self-motivation and high resilience

• Quality consciousness to maintain a high standard

• Proficiency in Microsoft packages, especially Excel and Word

• Experience working in a unionized environment

• Exclusive 2 Sisters employee discount offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.

• Fantastic development opportunities available for promotion and career development

• Fast Track Progression and Development Opportunities

• Employee of the Month and ‘My Bright Idea’ awards

• Employee assistance programme.

• Grocery Aid - employees access to counselling

• Wellbeing support on site

• Death in service benefit, optional - linked to pension.

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