Deputy Manager - Admin

Role & responsibilities

Transportation Operations Management

• Manage end-to-end employee transportation operations, including bus and car fleet services.
• Oversee route planning, vehicle deployment, occupancy optimization, and daily transport monitoring.
• Ensure safe, timely, and efficient employee movement across all shifts and business locations.
• Coordinate special transportation requirements and contingency arrangements during emergencies or business exigencies.

Vendor & Contract Management

• Lead transportation vendor management activities, including RFQ preparation, vendor evaluation, negotiations, and contract administration.
• Monitor vendor performance against defined SLAs and KPIs.
• Conduct regular performance reviews and implement corrective action plans to improve service quality and operational efficiency.

Budgeting, Cost Control & Billing Governance

• Prepare and manage annual budgets for transportation operations.
• Monitor operational expenses and drive cost optimization initiatives without compromising service quality.
• Review and verify vendor invoices, provisions, and supporting documents for accurate payment processing.
• Ensure effective financial control and budget adherence across all operational activities.

Compliance, Safety & Risk Management

• Ensure compliance with statutory, regulatory, contractual, and company requirements related to transportation operations.
• Monitor vehicle documentation, permits, insurance, fitness certificates, and driver records.
• Coordinate driver safety training, transportation audits, and ISO compliance activities.
• Implement safety initiatives and corrective actions to minimize operational risks.

MIS, Reporting & Continuous Improvement

• Develop and maintain MIS reports, dashboards, and operational metrics.
• Analyse transportation utilization, service performance, cost trends, and employee feedback.
• Conduct audits and identify improvement opportunities to enhance operational effectiveness and employee satisfaction.
• Drive continuous improvement initiatives through data-driven decision-making.

Team Leadership & People Development

• Lead and develop the transport administration team.
• Establish clear KPIs, monitor performance, and conduct periodic performance reviews.
• Build team capabilities through coaching, training, and development initiatives.
• Foster a culture of accountability, safety, customer service, and continuous improvement.

Stakeholder Management

• Collaborate closely with HR, Finance, Purchase, Security, Administration, and Operations teams.
• Address employee grievances and transportation-related concerns in a timely manner.
• Provide regular updates and management reports to leadership.
• Support organizational requirements through effective cross-functional coordination and communication.

Required Skills

• Transport Operations, Fleet Management
• Vendor & Contract Management
• Budget Management & Cost Optimization
• Data Analysis, MIS & Reporting
• Safety, Statutory & Regulatory Compliance
• Operational Planning & Coordination