Generali Central Insurance
Deputy Manager
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
4 September 2026
What they need
Manage and oversee the grievance handling process, ensuring timely resolution of customer complaints.
Develop and implement effective email management strategies to improve customer engagement and satisfaction.
Collaborate with cross-functional teams to resolve complex issues and enhance overall customer experience.
Analyze customer feedback and suggest improvements to processes and procedures.
Ensure compliance with company policies and regulatory requirements.
Lead and motivate a team of customer service representatives to achieve high levels of customer satisfaction.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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