Deputy Manager

Deputy Manager

Full-time | 4-day working week | Fair share of monthly tips

We’re looking for a Deputy Manager to join our team;

This is a hands on role for someone who loves hospitality, enjoys leading a team, and knows that a great shift comes down to good people, good organisation and a little bit of common sense.

You’ll be working closely with the General Manager to make sure the team is supported, standards stay high and our guests have a brilliant experience from the moment they walk through the door.

What you’ll be doing

• Supporting the Manager with the day to day running of the business.
• Taking responsibility for shifts and making sure everything runs smoothly from open to close.
• Leading, motivating and supporting the team on shift.
• Helping to train and develop new and existing team members.
• Making sure our service, food and cleanliness standards are consistently high.
• Keeping an eye on staffing levels, breaks and rotas to make sure the shift is properly covered.
• Dealing confidently and professionally with guest queries and resolving any issues that arise.
• Helping to monitor stock, deliveries, wastage and general operational standards.
• Supporting with opening and closing procedures, cash handling and daily checks.
• Working alongside the Manager to achieve sales, service and operational targets.
• Setting a positive example for the team basically, we expect you to lead from the front, not from the office!
• Stepping up and taking charge when the Manager is off.

What we’re looking for

We’re after someone who:

• Has previous experience in a hospitality supervisory or management role.
• Is confident leading a team and making decisions.
• Has a genuine passion for great service and looking after people.
• Can keep a cool head when things get busy.
• Is organised, reliable and isn't afraid to get stuck in.
• Has good communication skills and knows how to get the best out of people.
• Takes pride in standards and notices the little things.
• Is comfortable taking responsibility and being accountable for their shift.
• Understands that hospitality can be unpredictable — and can roll with it!

Most importantly, we’re looking for someone who is positive, approachable and enjoys being part of a team. We can teach systems and procedures; personality, attitude and a willingness to get stuck in are much harder to teach.

What we offer

A 4-day working week; because working hard doesn't mean you need to live at work.

A fair share of tips every month; the whole team contributes to the guest experience, so everyone should benefit from it.

Free food on shift for full working days; because nobody does their best work hungry.

Public car park nearby; making getting to work that little bit easier.

A supportive team environment; we're serious about doing a great job, but we're also here to enjoy ourselves.

Real opportunity to progress; this is a key role for someone who wants to develop their management skills and take the next step in their hospitality career.

The role in a nutshell

We need someone who can lead the team, look after our guests, keep standards high and help make sure the operation runs like a well oiled machine.

If you're the sort of person who can jump from sorting out a staffing issue to helping on the floor, then checking the toilets, calming a stressed team member and making sure the last table leaves happy all while keeping a smile on your face we'd love to hear from you.

Pay: £12.21-£14.00 per hour

Expected hours: 40.0 – 48.0 per week

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Work Location: In person