Deputy Manager

IMPORTANT: EXISTING UK SKILLED WORKER VISA HOLDERS ONLY

Are you an experienced hospitality professional looking for your next opportunity?

The Old Well Inn, a traditional pub, hotel and restaurant in Barnard Castle, is looking for a capable, reliable and hands-on hospitality professional to work closely with the owner and help manage the day-to-day running of the business.

We are looking for someone who can take initiative, supervise staff, support the kitchen, work behind the bar and handle administrative responsibilities. This is a varied role for someone who understands hospitality operations and is comfortable getting involved wherever support is needed.

The successful candidate will become a key member of our team, helping to maintain high standards of service, organisation and customer satisfaction.

Key Responsibilities

Management and Supervision

• Support the owner with the daily running of the pub, hotel and restaurant.
• Supervise staff, coordinate daily duties and help organise rotas.
• Monitor stock, deliveries, ordering and wastage.
• Maintain service standards, cleanliness and operational efficiency.
• Deal professionally with customer enquiries and resolve routine issues.
• Take responsibility for daily operations when delegated by the owner.

Bar and Restaurant Operations

• Work behind the bar and provide excellent customer service.
• Assist with cellar management, drinks stock control and ordering.
• Support restaurant service and coordinate with the kitchen.
• Help ensure smooth service during busy periods.

Kitchen Support

• Assist the chef with appropriate food preparation and kitchen organisation.
• Help coordinate food orders and service between the kitchen and front of house.
• Monitor deliveries, food storage and hygiene standards.
• Support the team during busy service periods.

Administration and Business Support

• Handle routine office administration, correspondence and record keeping.
• Assist with bookings, staff records, rotas and supplier communications.
• Maintain accurate stock and delivery records.
• Support events, promotions and other business activities.

Hotel Operations

• Assist with guest enquiries and accommodation-related tasks.
• Help maintain the presentation and upkeep of the premises.
• Report maintenance issues and support compliance with relevant procedures.

Essential Requirements

• Previous experience in hospitality management or a supervisory position.
• Experience working in a pub, hotel, restaurant or similar establishment.
• Practical bar and customer service experience.
• Ability to support kitchen and restaurant operations.
• Good organisational, administrative and communication skills.
• Confidence supervising staff and managing competing priorities.
• A proactive, flexible and hands-on approach.
• Reliability, professionalism and the ability to work independently.

Visa and Sponsorship Requirements

Applicants must already hold valid UK Skilled Worker permission and be seeking to change their sponsoring employer.

Any offer will be subject to verification of the candidate’s immigration status and eligibility for sponsorship in the proposed occupation. Applicants must meet all applicable Home Office requirements, including those relating to the occupation, salary and any transitional provisions.

Please state your current hospitality role, relevant management experience and the date your first Skilled Worker permission was granted when applying.

What We Are Looking For

Above all, we want someone trustworthy, organised and practical, who understands the realities of running a hospitality business and is happy to support different departments as required.

If you are an experienced hospitality professional who enjoys responsibility and wants to play an important role in a well-established local business, we would love to hear from you.

How to Apply

Please submit your CV with a short covering letter outlining your hospitality experience, management responsibilities and suitability for the position to

[email protected]

The Old Well Inn

17–21 The Bank, Barnard Castle, County Durham, DL12 8PH

Pay: £33,400.00-£33,500.00 per year

Work Location: In person